Who wants to help me figure out why my computer keeps freezing\crashing?

Aarix

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Jul 15, 2014
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18,510
First off, thank you for your time, Sorry if this is in the wrong place but I referenced other threads that had hardware issues and they posted in their respective OS. This computer is my everything and I pray it's not a hardware issue as I'm not financially suited to replace much of anything (especially a GPU)


The main issue: Crashes, no BSOD, I get a frozen screen and audio stuttering (like BZZTZTZTZTTZ) then it reboots. Happens infrequently. Like once every other day.

This happens randomly, but mostly when playing Rocket League, but has happens when watching videos online so I can't pin it directly on the GPU.

My setup:
https://pcpartpicker.com/user/aarix/saved/#view=YJwkcf

I also use a Steam Controller and have a RAID 5

Event viewer only gives a bug check that goggling never points to.
My BlueScreenView:
021418-12406-01.dmp 2/14/2018 9:14:50 PM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000008 00000000`00000002 00000000`00000001 fffff801`91b49e84 ntoskrnl.exe ntoskrnl.exe+175430 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.16299.248 (WinBuild.160101.0800) x64 ntoskrnl.exe+175430 C:\Windows\Minidump\021418-12406-01.dmp 4 15 16299 598,844 2/14/2018 9:16:47 PM

ntoskrnl.exe ntoskrnl.exe+afe84 fffff801`91a9a000 fffff801`92370000 0x008d6000 0x5a7e7659 2/9/2018 11:34:33 PM Microsoft® Windows® Operating System NT Kernel & System 10.0.16299.248 (WinBuild.160101.0800) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

I reinstalled windows with very little installed and it crashed still.

I suspected that it might be the RAID cause I saw one HDD have a "Caution" in it's S.M.A.R.T I replaced the afflicting drive and the issue remains. I can't replicate this issue well. I took out the RAID, left Rocket League on overnight playing a 4v4 bot game and it didn't crash but the thing is, it didn't crash overnight when I put the RAID back in.

RAM: I did an extensive memory test with Windows tool as well as with memdiag and nothing could be found so I couldn't get any issues to be detected with the RAM

CPU: I next tried using Prime95 using in-place FTT and Blend and it didn't find anything nor triggered a crash and just said everything passed.

GPU:: I tried "HeavyLoad" for a couple hours, I didn't do it overnight as I ran Rocket League for two nights and that should've triggered the crash but also I wanted to have this post up in advance.

I updated my MotherBoard bios too. DriverVerifier couldn't find anything either,

How could I tell if it's my MotherBoard and does anyone have anymore experience with a non BSOD issue with this Bug_Check_Screen?

Thank you sincerely in advance


 

Aarix

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Jul 15, 2014
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18,510
UPDATE:

Last night it kept getting more and more frequent, I looped the Intel Diagnostics tool for a few hours and nothing out of the ordinary changed, could not provoke anything but a pass. Recently the CPU was spiking at 100% over nothing (Says one thing then you end the process and another spikes up to take it's place.) The temps are about average. (Didn't do this in Safe Mode). Now it's operating just fine, I was preparing to reinstall windows again. I don't believe any of this to be a GPU issue, however I didn't test by moving the VGA cable to the motherboards. This is becoming a bit of hell.

I believe I narrowed it down between my motherboard (Z97 gaming 5) or the CPU (i5-4690k) I can barely afford to replace 1. I can't figure out how to tell it which one it is. The intel tests passing lean towards the motherboard.

The BlueScreenView keeps giving me a slightly diferent message each time. IRQL_NOT_LESS_OR_EQUAL 00000000`00000008, UNEXPECTED_KERNEL_MODE_TRAP 00000000`00000008, KMODE_EXCEPTION_NOT_HANDLED ffffffff`c0000005 but none of it actually shows on windows, just freezes at the last frame and the occasional audio stutter (sometimes nothing) this is after I reseated the RAM and swapped them around (No dual channel)

I also planned to see if it might be the SSD via a Linux Live Disc

Anyone with experience and input would be greatly appreciated.
 

Aarix

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Jul 15, 2014
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18,510
Well after long and painful testing, I believe the issue is either the RAM or the RAM slot on the motherboard. I used windows memtest, memtest95 and MemTest 6.0 and left them on overnight (or as long as I could) and never found any errors or anything. I said screw it and tried one stick of RAM at a time and see if I can get somewhere. One stick didn't freeze after 2 days of usage so that gave me hope that it's a bad stick. I swapped one by one for a few days each and oddly enough it wouldn't freeze again, I'm using 2/3 sticks and been trying it for about a week almost. (A little afraid to use all 3 sticks) but anyway, the freezing has not happened since so I'm updating for someone with a similiar issue to find.