Who's fault is hardware compatibility?

G

Guest

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I'm having a problem with 2 hardware products that XP does not support. Is
this a windows issue? Or is this an issue of the hardware manufacturer. When
I purchased these products, the system requirements were windows (maybe 95)
and higher. One of the manufacturers told me the way to solve the problem was
to put the hardware product in the trash. What should a consumer do when they
have paid for products that they can no longer use? Hardware isn't
disposable. I take good care of these things so that I can throw them away
when they are still in good mechanical condition? Isn't someone responsible
to provide updated drivers? Seems like they have falsely advertised their
product when they said (current) windows and higher. But, can the
manufacturer help that Windows XP doesn't support the old drivers? Who do I
blame?
 

vanguard

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"Candace" <Candace@discussions.microsoft.com> wrote in message
news:137DD0DF-B7FE-4972-BA97-321C890F8D69@microsoft.com...
> I'm having a problem with 2 hardware products that XP does not support. Is
> this a windows issue? Or is this an issue of the hardware manufacturer.
> When
> I purchased these products, the system requirements were windows (maybe
> 95)
> and higher. One of the manufacturers told me the way to solve the problem
> was
> to put the hardware product in the trash. What should a consumer do when
> they
> have paid for products that they can no longer use? Hardware isn't
> disposable. I take good care of these things so that I can throw them away
> when they are still in good mechanical condition? Isn't someone
> responsible
> to provide updated drivers? Seems like they have falsely advertised their
> product when they said (current) windows and higher. But, can the
> manufacturer help that Windows XP doesn't support the old drivers? Who do
> I
> blame?


Microsoft. On company.
Hardware makers. Many companies.

You really expect Microsoft to support every piece of hardware that has ever
existed, all hardware that currently exists, and all hardware that will
exist sometime later? Get real. If the hardware maker wants their product
usable under some operating system then it is up to them to figure out how
to write an appropriate driver for that operating system. Some hardware
vendors like to have the operating system support their hardware
out-of-the-box so they go through the process of submitting their product to
the operating system's author to get it okayed and included. That costs
money and time which most hardware makers won't bother with.

Whose fault is it that a light bulb burns out? The power company or the
light bulb maker? Say you switch over from 120V to 240V. Is it the power
company's fault that the hardware you choose to use doesn't support 240V?
Come on, get real. Microsoft's responsibility is to THEIR product, not to
support everyone else's product.

A manufacturer claiming that some later version of an operating system is
just making a wish that it does. Obviously how will a manufacturer actually
know what IS that later operating system? They don't. They can only hope.
It's called marketing! What if Microsoft finally wised up and started a
whole separate line for an operating system that dumped all backward
compatibility and started off on a bright new and smarter course for an
operating system? Well, everything you have would be incompatible *if* YOU
made the choice to switch.

You are thinking in reverse. You pick what are your critical and/or
required applications. You pick what you will need as regards to hardware
to support those required tasks. You then lastly pick an operating system
that lets you achieve those goals. If you have a vinyl LP then you get a
record player. If you have a CD then you get a CD player. You don't go
buying a gadget to play media that doesn't exist yet and then complain that
the media never shows up. That was the risk you chose to take. If an
operating system doesn't meet your criteria then don't use it. I have
software and hardware that won't run under Windows XP (or any NT-based
version of Windows) so it runs on a host or in a bootable partition with
Windows 98.

If you have hardware that is *critical* to your operations then use the
operating system appropriate for it. You could use multibooting to load
Windows XP to use that when you need it, boot to Windows 98 when you need
that operating system, or boot to Linux or some other operating system for
whatever critical functionality is required by that operating system. You
could use Virtual PC or VMware to run concurrent instances of operating
systems (with the incumbent performance degradation from sharing the
hardware). However, I suspect your "critical" hardware is something like a
scanner, joystick, or something else that really isn't critical as those can
be replaced with compatible hardware. If you want to play your game then
use the operating system that supports it.

--
_________________________________________________________________
******** Post replies to newsgroup - Share with others ********
Email: lh_811newsATyahooDOTcom and append "=NEWS=" to Subject.
_________________________________________________________________
 

Jax

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Hi Candace,

I have read all the other responses to your post, none of them mentioned, MS
offers you a scan of your system to see if it is XP compatible!!! Did you do
the scan and decide whether it would be worth your time and money to go to
XP?? You had the chance to stick with your old system where your old
hardware was happy, and I suppose you were too.

Sad to say, in response to, "Who do I blame?", it's you.

JAX

"Candace" <Candace@discussions.microsoft.com> wrote in message
news:137DD0DF-B7FE-4972-BA97-321C890F8D69@microsoft.com...
> I'm having a problem with 2 hardware products that XP does not support. Is
> this a windows issue? Or is this an issue of the hardware manufacturer.
> When
> I purchased these products, the system requirements were windows (maybe
> 95)
> and higher. One of the manufacturers told me the way to solve the problem
> was
> to put the hardware product in the trash. What should a consumer do when
> they
> have paid for products that they can no longer use? Hardware isn't
> disposable. I take good care of these things so that I can throw them away
> when they are still in good mechanical condition? Isn't someone
> responsible
> to provide updated drivers? Seems like they have falsely advertised their
> product when they said (current) windows and higher. But, can the
> manufacturer help that Windows XP doesn't support the old drivers? Who do
> I
> blame?
 
G

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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"Candace" <Candace@discussions.microsoft.com> wrote in message
news:137DD0DF-B7FE-4972-BA97-321C890F8D69@microsoft.com...
> I'm having a problem with 2 hardware products that XP does not support. Is
> this a windows issue? Or is this an issue of the hardware manufacturer.
> When
> I purchased these products, the system requirements were windows (maybe
> 95)
> and higher. One of the manufacturers told me the way to solve the problem
> was
> to put the hardware product in the trash. What should a consumer do when
> they
> have paid for products that they can no longer use? Hardware isn't
> disposable. I take good care of these things so that I can throw them away
> when they are still in good mechanical condition? Isn't someone
> responsible
> to provide updated drivers? Seems like they have falsely advertised their
> product when they said (current) windows and higher. But, can the
> manufacturer help that Windows XP doesn't support the old drivers? Who do
> I
> blame?

Drivers for hardware are the responsibility of the hardware manufacturer.

It would be unreasonable to expect manufacturers to make all hardware
"forward" compatible with operating systems that do not at the time of their
production yet exist.

If the device in question is no longer going to be supported with new
drivers by the manufacturer, or the device is simply of a design that can
not be made to work with newer operating systems/computer architecture your
choices are few. Bite the bullet and obtain hardware that is compatible with
your newer operating system/computer or choose a configuration that allows
you to continue to use the operating system with which the device is
compatible.

Thus is the nature of changing technologies. I'm sure somewhere NASA has a
whole bunch of Apollo hardware the spent millions on that doesn't work in
the Space Shuttle. :) I know I have a trunk full of old tape drives, slow CD
ROMs and writers and other junk I can no longer use. I save them to give to
friends, family and local organizations with older systems that can make use
of them. I even have a handful of 1MB 30 pin SIMMS that I paid about $45.00
a piece for. (nobody wants those:) )

Depending on what sort of devices your having problems with you might try
(if available) a Windows 2000 driver. Those sometimes work under Windows XP

--
D

I'm not an MVP a VIP nor do I have ESP.
I was just trying to help.
Please use your own best judgment before implementing any suggestions or
advice herein.
No warranty is expressed or implied.
Your mileage may vary.
See store for details. :)

Remove shoes to E-mail.
 
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"Seems like they have falsely advertised their product when they said
(current) windows and higher."

Higher at the time of manufacture - NOT at time of purchase or at ANY time
in the future.

I agree whole heartedly with JAX. When I upgraded to WinXP I new exactly
what hardware would work and what required replacement. This information
came from my own research prior to the upgrade.

r.

"JAX" <slipslide@pop.not> wrote in message
news:%23Xnh0hEzEHA.2752@TK2MSFTNGP11.phx.gbl...
> Hi Candace,
>
> I have read all the other responses to your post, none of them mentioned,
> MS offers you a scan of your system to see if it is XP compatible!!! Did
> you do the scan and decide whether it would be worth your time and money
> to go to XP?? You had the chance to stick with your old system where your
> old hardware was happy, and I suppose you were too.
>
> Sad to say, in response to, "Who do I blame?", it's you.
>
> JAX
>
> "Candace" <Candace@discussions.microsoft.com> wrote in message
> news:137DD0DF-B7FE-4972-BA97-321C890F8D69@microsoft.com...
>> I'm having a problem with 2 hardware products that XP does not support.
>> Is
>> this a windows issue? Or is this an issue of the hardware manufacturer.
>> When
>> I purchased these products, the system requirements were windows (maybe
>> 95)
>> and higher. One of the manufacturers told me the way to solve the problem
>> was
>> to put the hardware product in the trash. What should a consumer do when
>> they
>> have paid for products that they can no longer use? Hardware isn't
>> disposable. I take good care of these things so that I can throw them
>> away
>> when they are still in good mechanical condition? Isn't someone
>> responsible
>> to provide updated drivers? Seems like they have falsely advertised their
>> product when they said (current) windows and higher. But, can the
>> manufacturer help that Windows XP doesn't support the old drivers? Who do
>> I
>> blame?
>
>
 

Jax

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Hi Mamniar,

Thanks for the support.

"Seems like they have falsely advertised their product when they said
> (current) windows and higher."

The OP stated, "When I purchased these products, the system requirements
were windows (maybe 95) and higher."

I would interpret that to mean anything in current distribution, not to mean
anything that may possibly come in the future. Would Henry Ford have
guaranteed the wheels for his cars to fit a new Mustang? Things change, most
not so rapidly as the computer world.

Cheers, JAX

"namniar" <this@that> wrote in message
news:O4shUBFzEHA.3408@tk2msftngp13.phx.gbl...
> "Seems like they have falsely advertised their product when they said
> (current) windows and higher."
>
> Higher at the time of manufacture - NOT at time of purchase or at ANY time
> in the future.
>
> I agree whole heartedly with JAX. When I upgraded to WinXP I new exactly
> what hardware would work and what required replacement. This information
> came from my own research prior to the upgrade.
>
> r.
>
> "JAX" <slipslide@pop.not> wrote in message
> news:%23Xnh0hEzEHA.2752@TK2MSFTNGP11.phx.gbl...
>> Hi Candace,
>>
>> I have read all the other responses to your post, none of them mentioned,
>> MS offers you a scan of your system to see if it is XP compatible!!! Did
>> you do the scan and decide whether it would be worth your time and money
>> to go to XP?? You had the chance to stick with your old system where your
>> old hardware was happy, and I suppose you were too.
>>
>> Sad to say, in response to, "Who do I blame?", it's you.
>>
>> JAX
>>
>> "Candace" <Candace@discussions.microsoft.com> wrote in message
>> news:137DD0DF-B7FE-4972-BA97-321C890F8D69@microsoft.com...
>>> I'm having a problem with 2 hardware products that XP does not support.
>>> Is
>>> this a windows issue? Or is this an issue of the hardware manufacturer.
>>> When
>>> I purchased these products, the system requirements were windows (maybe
>>> 95)
>>> and higher. One of the manufacturers told me the way to solve the
>>> problem was
>>> to put the hardware product in the trash. What should a consumer do when
>>> they
>>> have paid for products that they can no longer use? Hardware isn't
>>> disposable. I take good care of these things so that I can throw them
>>> away
>>> when they are still in good mechanical condition? Isn't someone
>>> responsible
>>> to provide updated drivers? Seems like they have falsely advertised
>>> their
>>> product when they said (current) windows and higher. But, can the
>>> manufacturer help that Windows XP doesn't support the old drivers? Who
>>> do I
>>> blame?
>>
>>
>
>
 

Jax

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Two mistakes on my part, first I misspelled your name. Second, I forgot, the
OP made both statements.

Happy computing, JAX


"JAX" <slipslide@pop.not> wrote in message
news:exD11QFzEHA.2656@TK2MSFTNGP14.phx.gbl...
> Hi Mamniar,
>
> Thanks for the support.
>
> "Seems like they have falsely advertised their product when they said
>> (current) windows and higher."
>
> The OP stated, "When I purchased these products, the system requirements
> were windows (maybe 95) and higher."
>
> I would interpret that to mean anything in current distribution, not to
> mean anything that may possibly come in the future. Would Henry Ford have
> guaranteed the wheels for his cars to fit a new Mustang? Things change,
> most not so rapidly as the computer world.
>
> Cheers, JAX
>
> "namniar" <this@that> wrote in message
> news:O4shUBFzEHA.3408@tk2msftngp13.phx.gbl...
>> "Seems like they have falsely advertised their product when they said
>> (current) windows and higher."
>>
>> Higher at the time of manufacture - NOT at time of purchase or at ANY
>> time in the future.
>>
>> I agree whole heartedly with JAX. When I upgraded to WinXP I new exactly
>> what hardware would work and what required replacement. This information
>> came from my own research prior to the upgrade.
>>
>> r.
>>
>> "JAX" <slipslide@pop.not> wrote in message
>> news:%23Xnh0hEzEHA.2752@TK2MSFTNGP11.phx.gbl...
>>> Hi Candace,
>>>
>>> I have read all the other responses to your post, none of them
>>> mentioned, MS offers you a scan of your system to see if it is XP
>>> compatible!!! Did you do the scan and decide whether it would be worth
>>> your time and money to go to XP?? You had the chance to stick with your
>>> old system where your old hardware was happy, and I suppose you were
>>> too.
>>>
>>> Sad to say, in response to, "Who do I blame?", it's you.
>>>
>>> JAX
>>>
>>> "Candace" <Candace@discussions.microsoft.com> wrote in message
>>> news:137DD0DF-B7FE-4972-BA97-321C890F8D69@microsoft.com...
>>>> I'm having a problem with 2 hardware products that XP does not support.
>>>> Is
>>>> this a windows issue? Or is this an issue of the hardware manufacturer.
>>>> When
>>>> I purchased these products, the system requirements were windows (maybe
>>>> 95)
>>>> and higher. One of the manufacturers told me the way to solve the
>>>> problem was
>>>> to put the hardware product in the trash. What should a consumer do
>>>> when they
>>>> have paid for products that they can no longer use? Hardware isn't
>>>> disposable. I take good care of these things so that I can throw them
>>>> away
>>>> when they are still in good mechanical condition? Isn't someone
>>>> responsible
>>>> to provide updated drivers? Seems like they have falsely advertised
>>>> their
>>>> product when they said (current) windows and higher. But, can the
>>>> manufacturer help that Windows XP doesn't support the old drivers? Who
>>>> do I
>>>> blame?
>>>
>>>
>>
>>
>
>
 
G

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Candace wrote:
> I'm having a problem with 2 hardware products that XP does not
> support. Is this a windows issue?

Nope.


Or is this an issue of the hardware
> manufacturer. When I purchased these products, the system
> requirements were windows (maybe 95) and higher.

If the requirement was Windows 95, then the products are a decade old. Why
should they still be supported?!

One of the
> manufacturers told me the way to solve the problem was to put the
> hardware product in the trash.

You could do that....


What should a consumer do when they
> have paid for products that they can no longer use?

Donate them to charity. There are many charities who will take legacy
hardware and donate it to schools in the 3rd World - your ancient hardware
will make all the difference to the life of a schoolchild in Africa or
India, for example.

Hardware isn't
> disposable.

No it isn't - it's donatable.

I take good care of these things so that I can throw them
> away when they are still in good mechanical condition?

With something like a parallel port scanner you don't have any choice -
Windows XP does *NOT* support the use of the parallel port for scanning. In
fact, I can forsee a time when motherboards no longer have a parallel port -
it's basically obsolete.

Isn't someone
> responsible to provide updated drivers?

Nope. There may be native drivers within Windows but, beyond that, not at
all. The Windows drivers may not have all the features you were used to with
the manufacturer's driver.

Seems like they have falsely
> advertised their product when they said (current) windows and higher.

Oh come on! Use some common sense! Do you really think it makes good
financial and business sense for a manufacturer to support their products ad
infinitum?! Epson, for example, have produced 1000s of printers, scanners
cameras and projectors over the years. If they had to support every single
unit they'd ever manufactured back to the dawn of the company, they'd never
have the resources to produce new products! Why is it "false advertising"?!
Did they have a time machine?! Did they travel to the future to all the
future releases of Windows?! Ye gods you are blonde!


> But, can the manufacturer help that Windows XP doesn't support the
> old drivers?

Nope. Of course you can't install 95 drivers under XP!


Who do I blame?

Yourself for being so ridiculously stupid!

--
Facon - the artificial bacon bits you get in Pizza Hut for sprinkling
on salads.
 

vanguard

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"Miss Perspicacia Tick" <misstick@lancre.dw> wrote in message
news:rMwmd.10$Gl2.3@fe48.usenetserver.com...
> Candace wrote:
>> I'm having a problem with 2 hardware products that XP does not
>> support. Is this a windows issue?
>> <snip>
>> Who do I blame?
>
> Yourself for being so ridiculously stupid!

Well, perhaps more accurate is that it is not the hardware or software
manufacturer's fault for the lack of education, lack of experience, and
especially for the lack of planning by Candace. Candace voiced the
uneducated opinion of the inexperienced.
 
G

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Guest
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I am just going to reply in a short and sweet response.

We are in an age where technology does not outlast our operating systems
where it used to be the opposite maybe 7+ years ago.

If you think XP is bad, you are going to love Longhorn. Longhorn will be
the first OS to completely skip legacy hardware. That means that if you have
a Sound Blaster PCI 128, a TNT2 video card, or a chipset that predates back
to the early Athlon days, you will be out of luck.

Anyway, enough of that tangent. What I am trying to say here is that
hardware manufacturers pump out new hardware so fast that they are caring
less and less about driver support for older devices. As newer products are
sold cheaper then their predecessors, they are no longer taking that extra
effort into R&D for anything older. Scanners have to be the worst for this
sort of scenario. Do you know how many people complain that they can't find
drivers for their old Visioneer scanner? Too many...

In the end, is it the hardware manufacturers responsibility to keep the
compatibility up to snuff, and also the consumers to make the effort to
research the compatiblity before buying any piece of hardware. Did I mention
that ATi stopped producing drivers for 98? :p
 
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"Candace" <Candace@discussions.microsoft.com> wrote:

>I'm having a problem with 2 hardware products that XP does not support. Is
>this a windows issue? Or is this an issue of the hardware manufacturer. When
>I purchased these products, the system requirements were windows (maybe 95)
>and higher. One of the manufacturers told me the way to solve the problem was
>to put the hardware product in the trash. What should a consumer do when they
>have paid for products that they can no longer use? Hardware isn't
>disposable. I take good care of these things so that I can throw them away
>when they are still in good mechanical condition? Isn't someone responsible
>to provide updated drivers? Seems like they have falsely advertised their
>product when they said (current) windows and higher. But, can the
>manufacturer help that Windows XP doesn't support the old drivers? Who do I
>blame?

The hardware manufacturer. Providing drivers has always been their
responsibility.

Note that work-arounds and alternative drivers have been found for
many items where the manufacturer did not provide drivers for Windows
XP.

If you could post a reply back here and include the make and model of
the hardware items that you are having trouble with, someone may know
of a solution.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
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Vanguard -- Show some respect! Not every person in this forum is computer
savy and computers aren't everybodies life.
If we were all experts in this field, then there wouldn't be much need for
this forum. -- Ed55

"Vanguard" wrote:

> "Miss Perspicacia Tick" <misstick@lancre.dw> wrote in message
> news:rMwmd.10$Gl2.3@fe48.usenetserver.com...
> > Candace wrote:
> >> I'm having a problem with 2 hardware products that XP does not
> >> support. Is this a windows issue?
> >> <snip>
> >> Who do I blame?
> >
> > Yourself for being so ridiculously stupid!
>
> Well, perhaps more accurate is that it is not the hardware or software
> manufacturer's fault for the lack of education, lack of experience, and
> especially for the lack of planning by Candace. Candace voiced the
> uneducated opinion of the inexperienced.
>
>
>
 
G

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Candace wrote:

> I'm having a problem with 2 hardware products that XP does not support. Is
> this a windows issue? Or is this an issue of the hardware manufacturer. When
> I purchased these products, the system requirements were windows (maybe 95)
> and higher. One of the manufacturers told me the way to solve the problem was
> to put the hardware product in the trash. What should a consumer do when they
> have paid for products that they can no longer use? Hardware isn't
> disposable. I take good care of these things so that I can throw them away
> when they are still in good mechanical condition? Isn't someone responsible
> to provide updated drivers? Seems like they have falsely advertised their
> product when they said (current) windows and higher. But, can the
> manufacturer help that Windows XP doesn't support the old drivers? Who do I
> blame?

Blame the system integrator - the person who decided that one piece of
hardware provided by one vendor would be compatible with another piece of
software provided by another vendor.

Oh, that's you, eh? Didn't you check to see if the hardware in question
was on the Hardware Compatibility List for XP? Live and learn.
--
Cheers, Bob
 
G

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In article <eblpdNDzEHA.2072@TK2MSFTNGP15.phx.gbl>, Vanguard <no_email> wrote:
>"Candace" <Candace@discussions.microsoft.com> wrote in message
>news:137DD0DF-B7FE-4972-BA97-321C890F8D69@microsoft.com...
>> I'm having a problem with 2 hardware products that XP does not support. Is
>> this a windows issue? Or is this an issue of the hardware manufacturer.
>> When
>> I purchased these products, the system requirements were windows (maybe
>> 95)
>> and higher. One of the manufacturers told me the way to solve the problem
>> was
>> to put the hardware product in the trash. What should a consumer do when
>> they
>> have paid for products that they can no longer use? Hardware isn't
>> disposable. I take good care of these things so that I can throw them away
>> when they are still in good mechanical condition? Isn't someone
>> responsible
>> to provide updated drivers? Seems like they have falsely advertised their
>> product when they said (current) windows and higher. But, can the
>> manufacturer help that Windows XP doesn't support the old drivers? Who do
>> I
>> blame?
>
>
>Microsoft. On company.
>Hardware makers. Many companies.
>
>You really expect Microsoft to support every piece of hardware that has ever
>existed, all hardware that currently exists, and all hardware that will
>exist sometime later? Get real. If the hardware maker wants their product

[... lots of words deleted]

>hardware). However, I suspect your "critical" hardware is something like a
>scanner, joystick, or something else that really isn't critical as those can
>be replaced with compatible hardware. If you want to play your game then
>use the operating system that supports it.
>Email: lh_811newsATyahooDOTcom and append "=NEWS=" to Subject.


Microsoft Virtual PC and VMware are tools that make it possible to
ancient stuff on the latest and greatest PC hardware. VM is great for
old software apps and some hardware.

You didn't name the products you're having problems with. If you did
we'd have a better idea what the problem is. The short answer to you
question is, as others have said, at length, is with the hardware
manufacturer, and they are under no oblication to support a new OS
after all these years. We've discarded lots of hardware that "still
works".











--
a d y k e s @ p a n i x . c o m
----
 
G

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Unfortunately Ed55, vanguard & Tick are both candidates for A$$hole of the
Year award. If you search their posts, its hit or miss if you will get a
reasonable reply or some random venom caused by their misplaced superiority
complexes.

"Ed55" <Ed55@discussions.microsoft.com> wrote in message
news:B86942BA-07D2-45DA-B31F-79ECB58B915A@microsoft.com...
> Vanguard -- Show some respect! Not every person in this forum is computer
> savy and computers aren't everybodies life.
> If we were all experts in this field, then there wouldn't be much need for
> this forum. -- Ed55
>
> "Vanguard" wrote:
>
> > "Miss Perspicacia Tick" <misstick@lancre.dw> wrote in message
> > news:rMwmd.10$Gl2.3@fe48.usenetserver.com...
> > > Candace wrote:
> > >> I'm having a problem with 2 hardware products that XP does not
> > >> support. Is this a windows issue?
> > >> <snip>
> > >> Who do I blame?
> > >
> > > Yourself for being so ridiculously stupid!
> >
> > Well, perhaps more accurate is that it is not the hardware or software
> > manufacturer's fault for the lack of education, lack of experience, and
> > especially for the lack of planning by Candace. Candace voiced the
> > uneducated opinion of the inexperienced.
> >
> >
> >
 
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:)

r.

"JAX" <slipslide@pop.not> wrote in message
news:eveiSiFzEHA.3820@TK2MSFTNGP11.phx.gbl...
> Two mistakes on my part, first I misspelled your name. Second, I forgot,
> the OP made both statements.
>
> Happy computing, JAX
>
>
> "JAX" <slipslide@pop.not> wrote in message
> news:exD11QFzEHA.2656@TK2MSFTNGP14.phx.gbl...
>> Hi Mamniar,
>>
>> Thanks for the support.
>>
>> "Seems like they have falsely advertised their product when they said
>>> (current) windows and higher."
>>
>> The OP stated, "When I purchased these products, the system requirements
>> were windows (maybe 95) and higher."
>>
>> I would interpret that to mean anything in current distribution, not to
>> mean anything that may possibly come in the future. Would Henry Ford have
>> guaranteed the wheels for his cars to fit a new Mustang? Things change,
>> most not so rapidly as the computer world.
>>
>> Cheers, JAX
>>
>> "namniar" <this@that> wrote in message
>> news:O4shUBFzEHA.3408@tk2msftngp13.phx.gbl...
>>> "Seems like they have falsely advertised their product when they said
>>> (current) windows and higher."
>>>
>>> Higher at the time of manufacture - NOT at time of purchase or at ANY
>>> time in the future.
>>>
>>> I agree whole heartedly with JAX. When I upgraded to WinXP I new
>>> exactly what hardware would work and what required replacement. This
>>> information came from my own research prior to the upgrade.
>>>
>>> r.
>>>
>>> "JAX" <slipslide@pop.not> wrote in message
>>> news:%23Xnh0hEzEHA.2752@TK2MSFTNGP11.phx.gbl...
>>>> Hi Candace,
>>>>
>>>> I have read all the other responses to your post, none of them
>>>> mentioned, MS offers you a scan of your system to see if it is XP
>>>> compatible!!! Did you do the scan and decide whether it would be worth
>>>> your time and money to go to XP?? You had the chance to stick with your
>>>> old system where your old hardware was happy, and I suppose you were
>>>> too.
>>>>
>>>> Sad to say, in response to, "Who do I blame?", it's you.
>>>>
>>>> JAX
>>>>
>>>> "Candace" <Candace@discussions.microsoft.com> wrote in message
>>>> news:137DD0DF-B7FE-4972-BA97-321C890F8D69@microsoft.com...
>>>>> I'm having a problem with 2 hardware products that XP does not
>>>>> support. Is
>>>>> this a windows issue? Or is this an issue of the hardware
>>>>> manufacturer. When
>>>>> I purchased these products, the system requirements were windows
>>>>> (maybe 95)
>>>>> and higher. One of the manufacturers told me the way to solve the
>>>>> problem was
>>>>> to put the hardware product in the trash. What should a consumer do
>>>>> when they
>>>>> have paid for products that they can no longer use? Hardware isn't
>>>>> disposable. I take good care of these things so that I can throw them
>>>>> away
>>>>> when they are still in good mechanical condition? Isn't someone
>>>>> responsible
>>>>> to provide updated drivers? Seems like they have falsely advertised
>>>>> their
>>>>> product when they said (current) windows and higher. But, can the
>>>>> manufacturer help that Windows XP doesn't support the old drivers? Who
>>>>> do I
>>>>> blame?
>>>>
>>>>
>>>
>>>
>>
>>
>
>
 

vanguard

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"Ed55" <Ed55@discussions.microsoft.com> wrote in message
news:B86942BA-07D2-45DA-B31F-79ECB58B915A@microsoft.com...
> Vanguard -- Show some respect! Not every person in this forum is
> computer
> savy and computers aren't everybodies life.
> If we were all experts in this field, then there wouldn't be much need
> for
> this forum. -- Ed55


And how much sympathy does someone get who yanks their intake manifold
off their car engine and then hasn't a clue of how to put it back
together because they have no expertise regarding engine overhauling?
Was it the car maker's fault that the user didn't know what they were
doing? Tinkering with a spare car is different than screwing up your
only means of transportation, but screwing up either is YOUR fault.
Yeah, blame Microsoft because the user didn't know what they were doing.
The OP wanted to know who ELSE to blame for THEIR lack of expertise or
experience. The OP didn't want help. The OP wanted to whine about
inevitable obsolescence. Everyone is a newbie regarding something
related to computers. Learn and burn, move on, but don't go blaming
someone else for your mistakes or lack of experience.

We all make stupid mistakes regardless of our level of expertise. I
remember a Unix admin who changed permissions for root and locked
himself out from making any changes to the system. He shot himself in
his own foot and it wasn't the OS maker's fault for not protecting him
against committing that action. A buddy worked for a month on his
computer trying to get AGP video to work (PCI worked okay), exchanged
the motherboard, sent it in for repair (but there were no problems), and
eventually I got interested and walked over to find he hadn't pushed the
AGP video card all the way down into the AGP slot. Was it the
motherboard or AGP slot maker's fault that the user didn't push the
video card all the way into the slot? No, it was his dumbass mistake.
I restored an MBR backup (because I wanted to restore a non-standard
boostrap program) but forgot that the restore of sector 0 also replaced
the partition table so now the partitions were invalid and I had to edit
the partition tables so they pointed to the proper offsets and had the
correct partition type. Was it the hard drive or OS maker's fault that
I screwed up? No, that was my dumbass mistake. Is the market's fault
that someone who participates in that market doesn't understand the
nature of that market? Don't go blaming someone else for your lack of
experience or for your mistakes. Just slap yourself on your forehead,
say "Well, duh", admit your mistake, and decide to suffer or move on.

Obsolescence is inevitable. What manufacturer will indefinitely support
whatever they produce? I'd like to hear from the OP, or you, or anyone
else that whatever they produce they will support for their rest of
their life and so will their children and their children's children. I
didn't see evidence that the OP was forced at gunpoint to relinquish
their old and working hardware and/or software. The OP expects to
upgrade for free and do so for however long after acquiring the original
products? Get real.
 
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My only gripe is with a company that purchases another company. They then
allow the acquired products to languish or die (note Symantec and others).

When was the last time Partition Magic was updated? It's not like they have
a competing product (as the did with Drive Image vs.: Ghost).

One of my favorite all time programs was PCTools. Symantec bought it and
killed it. I think it was miles ahead of Norton Utilities (which they also
purchased).

--

Regards:

Richard Urban

aka Crusty (-: Old B@stard :)


"Vanguard" <no_email> wrote in message
news:76OdnaWIoe2czwHcRVn-1A@comcast.com...
> "Ed55" <Ed55@discussions.microsoft.com> wrote in message
> news:B86942BA-07D2-45DA-B31F-79ECB58B915A@microsoft.com...
>> Vanguard -- Show some respect! Not every person in this forum is computer
>> savy and computers aren't everybodies life.
>> If we were all experts in this field, then there wouldn't be much need
>> for
>> this forum. -- Ed55
>
>
> And how much sympathy does someone get who yanks their intake manifold off
> their car engine and then hasn't a clue of how to put it back together
> because they have no expertise regarding engine overhauling? Was it the
> car maker's fault that the user didn't know what they were doing?
> Tinkering with a spare car is different than screwing up your only means
> of transportation, but screwing up either is YOUR fault. Yeah, blame
> Microsoft because the user didn't know what they were doing. The OP wanted
> to know who ELSE to blame for THEIR lack of expertise or experience. The
> OP didn't want help. The OP wanted to whine about inevitable
> obsolescence. Everyone is a newbie regarding something related to
> computers. Learn and burn, move on, but don't go blaming someone else for
> your mistakes or lack of experience.
>
> We all make stupid mistakes regardless of our level of expertise. I
> remember a Unix admin who changed permissions for root and locked himself
> out from making any changes to the system. He shot himself in his own
> foot and it wasn't the OS maker's fault for not protecting him against
> committing that action. A buddy worked for a month on his computer trying
> to get AGP video to work (PCI worked okay), exchanged the motherboard,
> sent it in for repair (but there were no problems), and eventually I got
> interested and walked over to find he hadn't pushed the AGP video card all
> the way down into the AGP slot. Was it the motherboard or AGP slot
> maker's fault that the user didn't push the video card all the way into
> the slot? No, it was his dumbass mistake. I restored an MBR backup
> (because I wanted to restore a non-standard boostrap program) but forgot
> that the restore of sector 0 also replaced the partition table so now the
> partitions were invalid and I had to edit the partition tables so they
> pointed to the proper offsets and had the correct partition type. Was it
> the hard drive or OS maker's fault that I screwed up? No, that was my
> dumbass mistake. Is the market's fault that someone who participates in
> that market doesn't understand the nature of that market? Don't go
> blaming someone else for your lack of experience or for your mistakes.
> Just slap yourself on your forehead, say "Well, duh", admit your mistake,
> and decide to suffer or move on.
>
> Obsolescence is inevitable. What manufacturer will indefinitely support
> whatever they produce? I'd like to hear from the OP, or you, or anyone
> else that whatever they produce they will support for their rest of their
> life and so will their children and their children's children. I didn't
> see evidence that the OP was forced at gunpoint to relinquish their old
> and working hardware and/or software. The OP expects to upgrade for free
> and do so for however long after acquiring the original products? Get
> real.
>
 

Rick

Distinguished
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0
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>
> One of my favorite all time programs was PCTools. Symantec bought it and
> killed it. I think it was miles ahead of Norton Utilities (which they also
> purchased).
>

I'd second that
 

vanguard

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"Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
news:e5QFFhWzEHA.3820@TK2MSFTNGP11.phx.gbl...
> My only gripe is with a company that purchases another company. They
> then allow the acquired products to languish or die (note Symantec and
> others).
>
> When was the last time Partition Magic was updated? It's not like they
> have a competing product (as the did with Drive Image vs.: Ghost).
>
> One of my favorite all time programs was PCTools. Symantec bought it
> and killed it. I think it was miles ahead of Norton Utilities (which
> they also purchased).


Symantec is a software PUBLISHER, not a software developer. When have
they ever developed a product that they market? They buy it and then
market it. PC Tools disappeared one year after Symantec bought it (to
get rid of the competition against Norton Utilities that they bought 4
years earlier). They bought Winfax from Delrina. Their firewall they
got from Axent. Their antivirus product was purchased from IBM. They
got Ghost from Binary Research Ltd. Remember Quarterdeck (yep, eaten up
by Symantec).

Symantec's big push now is buying up the security industry: Safeweb,
@stake, On Tech (or some name like that), Brightmail, TurnTide,
SecurityFocus, and more. Symantec is the Pac Man of software
publishers. Chomp, chomp, chomp, chomp.
 
G

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Vanguard wrote:
> "Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
> news:e5QFFhWzEHA.3820@TK2MSFTNGP11.phx.gbl...
>> My only gripe is with a company that purchases another company. They
>> then allow the acquired products to languish or die (note Symantec
>> and others).
>>
>> When was the last time Partition Magic was updated? It's not like
>> they have a competing product (as the did with Drive Image vs.:
>> Ghost). One of my favorite all time programs was PCTools. Symantec bought
>> it
>> and killed it. I think it was miles ahead of Norton Utilities (which
>> they also purchased).
>
>
> Symantec is a software PUBLISHER, not a software developer. When have
> they ever developed a product that they market? They buy it and then
> market it. PC Tools disappeared one year after Symantec bought it (to
> get rid of the competition against Norton Utilities that they bought 4
> years earlier). They bought Winfax from Delrina. Their firewall they
> got from Axent. Their antivirus product was purchased from IBM. They
> got Ghost from Binary Research Ltd. Remember Quarterdeck (yep, eaten
> up by Symantec).
>
> Symantec's big push now is buying up the security industry: Safeweb,
> @stake, On Tech (or some name like that), Brightmail, TurnTide,
> SecurityFocus, and more. Symantec is the Pac Man of software
> publishers. Chomp, chomp, chomp, chomp.


Symantec is to utilities what EA Games is to games developers and MS is to
just about everything.
--
Facon - the artificial bacon bits you get in Pizza Hut for sprinkling
on salads.
 
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"Miss Perspicacia Tick" <misstick@lancre.dw> wrote:


>
>Symantec is to utilities what EA Games is to games developers and MS is to
>just about everything.

Not quite.

Both EA Games and Microsoft actually do develop some new products on
their own. Symantec never does.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."