Why am I getting this random high ping???? [URGENT]

saifhaseeb

Honorable
Jun 6, 2013
18
0
10,510
Hey guys.

So here's the story. I randomly spike upto like 1k ping for a span of 5-30 minutes at a time like 5 times a day, even at 1:30am.

When I get these spikes I notice that my internet speed is 100% fine and also no one else is using their network devices and I check my processes and nothing is making my ping spike like that.

I ran a speedtest couple of times while this happens and speedtest comes up with normal results too. I know its not my device as the ping spikes on my other devices such as my ipad too.

So basically I'm getting these random 1-2k ping for a span of 20-30 mins while no one is downloading or uploading. I don't think its congestion in my estate since this happens past 12am as well. Could this be a modem issue? Because this used to not happen like 4-5 months ago.
 

kyzarvs

Distinguished
Aug 19, 2008
983
1
19,360
When it's happening, run a traceroute to somewhere like google.com (google traceroute if you don't know it) - it breaks down the hops individually so should be able to show you where the problem is on the run - internally, from your house to your isp, or from your isp to the wider internet for example.
 

saifhaseeb

Honorable
Jun 6, 2013
18
0
10,510


Ok I'll do that next time it happens
 

saifhaseeb

Honorable
Jun 6, 2013
18
0
10,510
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Saif>tracert google.com

Tracing route to google.com [58.162.62.99]
over a maximum of 30 hops:

1 88 ms 99 ms 99 ms BigPond.BigPond [10.0.0.138]
2 72 ms 62 ms 39 ms 172.18.210.19
3 64 ms 71 ms 73 ms 172.18.68.158
4 57 ms 64 ms 48 ms 172.18.240.5
5 56 ms 61 ms 68 ms 58.162.62.99

Trace complete.

C:\Users\Saif>

Im getting 2k+ ping and thats my tracert on google....

My ping is affected on games, spotify, skype, teamspeak etc.. But internet speed is 100% fine?
 

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