Why cant I read my portable WD hard disk

SternCC

Honorable
May 12, 2012
1
0
10,510
Hello,

I have an HD passport portable drive and all o a sudden my computer does not recognize it and tells me it is an unknoen device. My streamer does not recogonize it either. Is there anything I can do?
 

hddlab

Distinguished
May 24, 2007
27
0
18,530
Hi, check your power and/or data cable connect. If it doesn't help RMA it for new drive or seek in your local for data recovery service. Give us your location and we can find out some guy DR pro for you.