Hey guys, Canadian having Shaw as ISP here. I recently ran into problem regarding the network connection w/ coaxial plug(or TV cable plug).
On register they provided me with modem and one TV cable that I can connect the modem to TV cable plug on the wall. Since I mostly used laptop and the speed wasn't huge concern I just bought cheap wireless router and everything was fine...for a while.
Now that I built my own desktop and need stable internet with decent speed for my work, I tried and moved the modem and router to downstair where my desktop is at, hooked the TV cable to the wall just as I did before and suddenly the network started not working. When I moved it back to upstair it was working fine...
After then I tried every other TV cable plugs in my house to see if any of them is working but the result was negative. Only ONE plug that is right by kitchen works it seems.
Is it normal to have only one coaxial plug working for internet connection? I will likely call Shaw tomorrow and see what I can do, but I would like to avoid the hassle(and possibly service fee...yuck) and resolve the issue by myself. Any help is appreciated.
On register they provided me with modem and one TV cable that I can connect the modem to TV cable plug on the wall. Since I mostly used laptop and the speed wasn't huge concern I just bought cheap wireless router and everything was fine...for a while.
Now that I built my own desktop and need stable internet with decent speed for my work, I tried and moved the modem and router to downstair where my desktop is at, hooked the TV cable to the wall just as I did before and suddenly the network started not working. When I moved it back to upstair it was working fine...
After then I tried every other TV cable plugs in my house to see if any of them is working but the result was negative. Only ONE plug that is right by kitchen works it seems.
Is it normal to have only one coaxial plug working for internet connection? I will likely call Shaw tomorrow and see what I can do, but I would like to avoid the hassle(and possibly service fee...yuck) and resolve the issue by myself. Any help is appreciated.