[SOLVED] Why did my PC restart ?

[GETRequestSupport]

I am currently reinstalling Windows 10 due to technecial problems, anyways. I picked Cloud Download. I reached the "Hi there" screen. Let's get a few basic things out of the way, I put filled the answers and clicked Next, then it says how an update could fix my PC, I click Next on that and it restarts my PC and just brings me back to the "Hi there" screen ?

 

[rgd1101]

sound like the update didn't fix your pc.
download the iso and do a fresh install