Question why do all my games run perfectly well except fortnite?

[Chrisdav44]

I have a ryzen 5 3600x, mwe 650 gold rtx 2060 16gb ram, asus prime b550m-k. I have tried many fixes (running it on directx 11 or 12, I have my drivers updated completely, and I have deleted and reinstalled into different folders many times. I can play apex legends max settings getting 144 fps, along with many other games, I don’t understand why it’s only fortnite that’s crashing.

 

[helpstar]

Run userbenchmarks.com and post the link of the result

 

[Chrisdav44]

Run userbenchmarks.com and post the link of the result

https://www.userbenchmark.com/UserRun/54758549

 

[helpstar]

Is the game installed on the hdd or the ssd?

Use the manufacturers tool to update the ssd if available firmware

 

[Chrisdav44]

Is the game installed on the hdd or the ssd?

Use the manufacturers tool to update the ssd if available firmware

I’ve deleted and reinstalled on both my ssd, and external hard drive both of which are crashinng

 

[Chrisdav44]

Is the game installed on the hdd or the ssd?

Use the manufacturers tool to update the ssd if available firmware

I also used the manufacurers tool to update the ssd but no firmware updates were available so i'm up to date

 

[helpstar]

Maybe this can help

View: https://m.youtube.com/watch?v=UvlR0yHrYB4

 

[Eximo]

https://www.userbenchmark.com/UserRun/54758549

Your memory is not in XMP mode. Supposedly DDR4 3600, you are running at 2666. That would probably account for the sub-par GPU performance, not enough bandwidth between CPU memory and GPU memory.

Now if you are having issues getting your CPU to run that memory above 2666 that is another matter. 3200 at least should be doable.

 

[sizzling]

https://www.userbenchmark.com/UserRun/54758549

Your RAM is a problem looks like a problem, that will hurt performance especially in cpu dependent games like Fortnite. The fact it’s running at 2666mhz I expect XMP is already enabled but it’s worth checking. I would check the RAM is running in dual channel mode, download cpu-z and on the memory tab see if it says ‘single’ or ‘dual’ under the channels# field.

 

[Phaaze88]

How does it crash? Crash to desktop? Shut off? BSOD?


I looked up that memory, but it links to a kit of 1, not 2... so you mixed kits, and XMP probably isn't stable at 3600 as a result... the max stable is perhaps 2666 then.

 

[Chrisdav44]

How does it crash? Crash to desktop? Shut off? BSOD?


I looked up that memory, but it links to a kit of 1, not 2... so you mixed kits, and XMP probably isn't stable at 3600 as a result... the max stable is perhaps 2666 then.

It crashed to desktop, somehow in the GeForce experience app (I’ve already checked that before) my resolution for fortnite specifically was max resolution when my monitor is a 1920x1080 and I doubt my graphics card could even run the resolution it was set at, I switched it back to 1920x1080 and I’m in a match right now which is further than I’ve ever gotten so maybe that little thing was the fix

 

[Phaaze88]

With a crash to desktop, that would suspect drivers or some game setting.

 

[Chrisdav44]

With a crash to desktop, that would suspect drivers or some game setting.

Like setting too high of a resolution? Once I lowered it I could actually play a match

 

[Phaaze88]

I was thinking Geforce Experience. It tries to optimize settings for all games, but it's not perfect.

Just one match though? I'd keep going, just to be sure - 3 times the charm and whatnot.

 

[Chrisdav44]

I was thinking Geforce Experience. It tries to optimize settings for all games, but it's not perfect.

Just one match though? I'd keep going, just to be sure - 3 times the charm and whatnot.

Yeah I played a couple and some creative matches, no errors I’m very happy