Hey guys I have a Acer Aspire 15 E5-575G-55GU and I really need your help and I don't want my other 8gb ram stick to go to waste. So here's the issue. When I installed my two 8gb SODIMM ddr4 rams on my laptop, my laptop turns one but it's just all black. No logos just blinking orange light. I did some tests. I figured that maybe one of the rams are faulty or maybe my ram slots are broken.
Test 1: slot 1: Transcend 8gb Ram#1, Slot 2: Transcend 8gb ram#2. Result: Laptop won't boot. Orange light blinking.
Test 2: Slot 1: original 4gb ram, Slot 2: Transcend 8gb ram#2. Works fine. It boots, not problems
Test 3: Slot 1: empty, Slot 2: Transcend 8gb ram #2. Works fine.
Test 4: slot 1: empty, slot 2: transcend 8gb ram #1. Works fine
Test 5: Slot 1: Transcend 8gb ram #1 slot 2: empty. Works fine.
Test 6: Slot 1: Transcend 8gb ram#1, Slot 2: Transcend 8gb ram #2. Still doesn't work. Nothing happens except for orange blinking light.
I check if maybe it's because my laptop can't handle the ram or maybe my ram capacity is only 12gb. I search my laptop's complete model and it's capacity is 32gb. I can't find any similar issue to mine. I hope you guys can help me. I found about CMOS reset but how can I reset? CMOS battery is not near the ram. It's inside the laptop and I have no experience in opening a laptop until now because I want to upgrade my ram. Thanks in advance
Test 1: slot 1: Transcend 8gb Ram#1, Slot 2: Transcend 8gb ram#2. Result: Laptop won't boot. Orange light blinking.
Test 2: Slot 1: original 4gb ram, Slot 2: Transcend 8gb ram#2. Works fine. It boots, not problems
Test 3: Slot 1: empty, Slot 2: Transcend 8gb ram #2. Works fine.
Test 4: slot 1: empty, slot 2: transcend 8gb ram #1. Works fine
Test 5: Slot 1: Transcend 8gb ram #1 slot 2: empty. Works fine.
Test 6: Slot 1: Transcend 8gb ram#1, Slot 2: Transcend 8gb ram #2. Still doesn't work. Nothing happens except for orange blinking light.
I check if maybe it's because my laptop can't handle the ram or maybe my ram capacity is only 12gb. I search my laptop's complete model and it's capacity is 32gb. I can't find any similar issue to mine. I hope you guys can help me. I found about CMOS reset but how can I reset? CMOS battery is not near the ram. It's inside the laptop and I have no experience in opening a laptop until now because I want to upgrade my ram. Thanks in advance