Why does my computer keep giving me the blue screen

brandon236

Distinguished
Oct 7, 2012
100
0
18,680
What happens is my computer would randomly freeze then after about a minute it would give me the blue screen. I ran a full virus scan but it detected nothing and I also ran a malware scan and it detected 5 items so I removed them. After I removed the malware it still freezes randomly however it stays that way for a few minutes without doing anything so I just restart my computer. So what should I do even after I removed all viruses and malware. What else could be causing this problem.
 

peterracine

Distinguished
Jul 3, 2011
48
0
18,560
I agree if you can update the video drivers. I would also run sfc /scannow in an elevated command prompt. By that I mean press the windows key and the r key on your keyboard and right click on cmd and select run as administrator. from there type sfc /scannow and let us know the results if it says it could not fix or finish running. Good luck.