Why does my computer say I have 10GB of RAM when I have connected 2 8GB sticks?

Solution
type "msconfig" in start run area, and run msconfig as administrator then go to advanced options, this will open up an new window with left showing number of cores and the second tab on the right show available memory, adjust to show 16gigs of ram and reboot.
type "msconfig" in start run area, and run msconfig as administrator then go to advanced options, this will open up an new window with left showing number of cores and the second tab on the right show available memory, adjust to show 16gigs of ram and reboot.
 
Solution