Question Why does my external HDD appears like this?

[omarelghozlany]

Why does my external HDD appears like this in device manager?
Samsung HX--m101tcb/g
M3 Series
https://imgbbb.com/image/L1nr3O
Even Samsung drive manager can't read the HDD.
Windows 10
AMD FX-8300
8gb ddr3 ram
RX 460

 

[PC Tailor]

Can you post a link to a screenshot of your Disk Management with the drive in question?

 

[thx1138v2]

Since your HDD is in an external case the computer is communicating via the USB interface to a controller board in the external hardware which then translates commands for the drive. So your computer is saying you are communicating with the USB device in the enclosure.

 

[omarelghozlany]

Can you post a link to a screenshot of your Disk Management with the drive in question?

https://imgbbb.com/image/L1nr3O

 

[PC Tailor]

That's not disk management, that's device management.

I'm asking because above may be correct, it may appear as a USB device as it is plugged in externally via USB.
The Disk Management will identify if it is being detected and used as it should.

 

[omarelghozlany]

Since your HDD is in an external case the computer is communicating via the USB interface to a controller board in the external hardware which then translates commands for the drive. So your computer is saying you are communicating with the USB device in the enclosure.

but other external HDDs like my WD Elements appear as it's default name.

 

[omarelghozlany]

Can you post a link to a screenshot of your Disk Management with the drive in question?

https://imgbbb.com/image/L1sTYU
Disk 3 is the samsung,
PS: my pc only have usb2 ports, and that makes the transfer speed from pc to samsung hdd only 4mbps/sec as a max speed.

 

[PC Tailor]

Looks perfectly normal there if you're referring to Disk 3 being the one you're worried about, and can you transfer data to and from it?

 

[omarelghozlany]

Looks perfectly normal there if you're referring to Disk 3 being the one you're worried about, and can you transfer data to and from it?

i can transfer data to it but the transfer speed is only 4mbps/sec, my WD Elements hdd transfer speed reaches 24mbps\sec (Same PC, Same cable, Same file)
Here's a screenshot of a write/read speed benchmark.
https://imgbbb.com/image/L1szhd

 

[PC Tailor]

Benchmarks can always be taken with a pinch of salt, for example M2 NVME drives always appear to be lightning fast in benchmarks, but effectively no different in practice. The type of data being transferred and where it is being transferred from also makes a difference.

I would just ensure you have all appropriate drivers up to date, and from disk management, the drive appears to be set up fine.

 

[omarelghozlany]

Benchmarks can always be taken with a pinch of salt, for example M2 NVME drives always appear to be lightning fast in benchmarks, but effectively no different in practice. The type of data being transferred and where it is being transferred from also makes a difference.

I would just ensure you have all appropriate drivers up to date, and from disk management, the drive appears to be set up fine.

already done that, Latest windows 10 update, latest drivers using Driver booster, i think that this Hdd requires USB3 port and my MoBo only has 6 USB2 ports.
knowing that my WD Elements HDD copy speed is about 24mbps\sec using USB2 port as i mentioned before.

 

[PC Tailor]

latest drivers using Driver booster

Well there is one problem. I would avoid using any driver updaters like the plague. They have a notorious habit of installing incorrect or outright unnecessary drivers. We see this cause multiple problems across the board.

 

[omarelghozlany]

Well there is one problem. I would avoid using any driver updaters like the plague. They have a notorious habit of installing incorrect or outright unnecessary drivers. We see this cause multiple problems across the board.

I'll try to sell that piece of crap and get another WD Elements