Question Why does my graphics card have this terrible performance

[united-12]

Hello, I bought a new graphic card DUAL-RTX2060-6G-EVO for games like CS:GO and GTA V, well, during the game it is FREEZ and I need to remove the game by going to Task Mangaer -> End Task, and I can not play with HIGH performances only in LOW. Where could the problem be, is it that the graphics card are very good and the cpu is weak and it does not perform well or the graphics are not in a regular state?

Normally, with these performances, should games like CS:GO work without interruptions?

RAM: 8GB DDR3
GPU: RTX 2060 6GB
CPU: I3 4150
PSU: 600W 80 Plus Bronze
MB: ASUS H81-Plus
SSD: 256GB

 

[rgd1101]

brand and model of this 600w psu?

 

[united-12]

brand and model of this 600w psu?

FSP600-80PSA(SK) | FSP TECHNOLOGY INC

https://www.fsp-ps.de/en/product/ipcpsu/1594280331-1610.html

 

[rgd1101]

running win 10? how full is the ssd?

 

[united-12]

running win 10? how full is the ssd?

Yes Win 10 pro, SSD about 30gb Free

 

[DSzymborski]

I'd be suspicious of that PSU. It certainly is configured like something 15 years old (those +12V rails), and it looks like something industrial they dump cheaply in China if it isn't 15 years old.

 

[united-12]

I'd be suspicious of that PSU. It certainly is configured like something 15 years old (those +12V rails), and it looks like something industrial they dump cheaply in China if it isn't 15 years old.

It is possible to test the PSU to see what power it has and is it supplying the PC properly, before buying a new one?

 

[DSzymborski]

It is possible to test the PSU to see what power it has and is it supplying the PC properly, before buying a new one?

Yes, but the equipment to actually test it would cost the price of a few dozen quality PSUs.

How old is this PSU?

 

[united-12]

Yes, but the equipment to actually test it would cost the price of a few dozen quality PSUs.

How old is this PSU?

I don't know the year of production, but I bought it new 2 months ago

 

[united-12]

During games, I often get freez and need te end task the game, today I did this test and got these results in userbenchmark
https://www.userbenchmark.com/UserRun/56222190

 

[Roland Of Gilead]

Hey there,

This a common oversight from users, and bug with UBM (or by design). Do you have an overlay running showing FPS? Like MSI Afterburner, Nvidia Overlay, Steam? Disable those and run the test again. It should then show a result.

Let us know how it goes.

 

[DSzymborski]

The threads have been merged.

Do not open up another thread about this GPU issue.

 

[united-12]

Hey there,

This a common oversight from users, and bug with UBM (or by design). Do you have an overlay running showing FPS? Like MSI Afterburner, Nvidia Overlay, Steam? Disable those and run the test again. It should then show a result.

Let us know how it goes.

I tried but still the same
https://www.userbenchmark.com/UserRun/56248206

 

[united-12]

In no Stress Test software (Benchmark), it does not go to the end, all are interrupted, as in Furmark, as in Unigine Heaven, as in 3DMark etc, And on the screen during the test, many lines and intermittents are appearing as in the photos below:
https://ibb.co/L5B3Yth
https://ibb.co/86ZC8g4
https://ibb.co/hXMmY91
https://ibb.co/2nPrpwP
I changed Power Supply from 600w that i was using, I got a 750w, but it's still the same.

 

[united-12]

In no Stress Test software (Benchmark), it does not go to the end, all are interrupted, as in Furmark, as in Unigine Heaven, as in 3DMark etc, And on the screen during the test, many lines and intermittents are appearing as in the photos below:
https://ibb.co/L5B3Yth
https://ibb.co/86ZC8g4
https://ibb.co/hXMmY91
https://ibb.co/2nPrpwP
I changed Power Supply from 600w that i was using, I got a 750w, but it's still the same.

Anyone pls ?

 

[SkyNetRising]

Anyone pls ?

Your graphics card appears to be malfunctioning.
Probable damage because of previous overclocking/overheating.

Was it used in crypto mining before?

 

[united-12]

Your graphics card appears to be malfunctioning.
Probable damage because of previous overclocking/overheating.

Was it used in crypto mining before?

Yes only 3 months

 

[SkyNetRising]

You have been sold a faulty product.
Return, if possible. And get a new one.

 

[united-12]

You have been sold a faulty product.
Return, if possible. And get a new one.

Can it repair ?

 

[RodroX]

Can it repair ?

To properly repair a GPU you need tools and most important know-how. The most you could try is to take the heatsink apart and put new thermals paste. But you need to be very carefull, pay close attention to where each screw and each part goes, even for this you may need tools you may not have at hand.

Most miners will downclock the cards and keep it clean, but some will just make them work as they come from factory 24/7, and never clean the poor card until the day of re-sell.

How do you know it was used for mining, for only 3 months?. The RTX 2060 its been available for years.