Question Why does my high end system crash framerates on games ?

Jun 14, 2023
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Hi, Im new to the site and im 41 years old. Not very computer savy anymore . Looking for some help here. Ive been dealing with this problem for 2 years + and im pretty frusterated at this point. So back in December 2021 I bought a prebuilt PC because the hardware was super expensive. From the Day i got it ive had problems with it. Long story short had to send it back to replace motherboard and it was up and running. I love playing Fornite alot and im pretty competitive. I also love playing MMOS but recently havent been able to do that. With this setup i should be able to hold 240fps on Fortnite with no issue. I cant even hold 120 fps it crashes when i get into fights with people. This whole time I really thought something was wrong with my GPU so the other day I went and bought a Gforce RTX 4070. I used DDU to remove all of the old drivers and installed the new ones. Needless to say I still could not hold FPS. In fact it was worse to the point i was lagging. Im so confused and really not sure what to do. I have 3000$ into this system and its just not preforming. Please any help would be much appreciated . So my system came with
  • Monitor 27GL850 (100HZ)
  • CABLE: None
  • CAS: LIAN LI PC-O11 Dynamic XL Full-Tower Dual chamber Gaming Case w/ USB 3.1 Type-C, Tempered glass on the front & side (White Color)
  • CC: None
  • COOLANT: None
  • CPU: Intel® Core™ Processor i9-10900KF 10/20 3.70GHz [Turbo 5.2GHz] 20MB Cache LGA1200 [w/o Integrated Graphic] (Comet Lake-S) [-160]
  • CS_FAN: Default case fans
  • ENGRAVING: None
  • FAN: CyberpowerPC MasterLiquid Lite 240mm ARGB CPU Liquid Cooler with Dual Chamber Pump & Copper Cold Plate (Intel)
  • HDD: 1TB WD Blue SN550 M.2 NVME SSD + 3TB SATA III Hard Drive Combo (Combo Drive)
  • HDD2: None
  • HEADSET: None
  • IUSB: Built-in USB Ports (Based on motherboard and case selection)
  • KEYBOARD: CyberPowerPC Multimedia USB Gaming Keyboard
  • MEMORY: 32GB (16GBx2) DDR4/3200MHz Dual Channel Memory (Team T-Force Delta RGB)
  • MICROPHONE: None
  • MONITOR: None
  • MOPAD: None
  • MOTHERBOARD: ASUS PRIME Z490-V ATX, ARGB, 1GbE LAN, 2 PCIe x16, 4 PCIe x1, 4 SATA3, 2x M.2 SATA/PCIe + WiFi 6 Intel 201AX
  • MOUSE: CyberPowerPC Standard 4000 DPI with Weight System Optical Gaming Mouse
  • NETWORK: Onboard Gigabit LAN Network
  • OS: Windows 10 Home (64-bit Edition)
  • OVERCLOCK: No Overclocking
  • POWERSUPPLY: 1,000 Watts - Standard 80 Plus Gold Power Supply
  • PRO_WIRING: None
  • RUSH: Standard processing time: ship within 3 to 4 Weeks
  • SERVICE: 3 Years FREE Service Plan (INCLUDES LABOR AND LIFETIME TECHNICAL SUPPORT)
  • SLI_BRIDGE: None
  • SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
  • SPEAKERS: None
  • TUNING: None
  • USBHD: None
  • USBX: None
  • VIDEO: GeForce RTX™ 3080 10GB GDDR6X (Ampere) [VR Ready] (Single Card)
  • Now have GeForce RTX 4070 12 GB Ventus 3x
 
Seems like you need to do some hardware monitoring and testing with known benchmarks to see where your problem lies. 3dmark will have easily comparable results for your GPUs. Cinebench should have the same on the CPU side of things. When running benchmarks have something like HWMonitor running so you can see CPU/GPU loads, clockspeeds and power consumption (personally I use HWMonitor and MSI Afterburner to check CPU/GPU respectively).

Not that it's pertinent to the crashing and whatnot, but the resolution of your display would be helpful for figuring out overall performance level.
 
Seems like you need to do some hardware monitoring and testing with known benchmarks to see where your problem lies. 3dmark will have easily comparable results for your GPUs. Cinebench should have the same on the CPU side of things. When running benchmarks have something like HWMonitor running so you can see CPU/GPU loads, clockspeeds and power consumption (personally I use HWMonitor and MSI Afterburner to check CPU/GPU respectively).

Not that it's pertinent to the crashing and whatnot, but the resolution of your display would be helpful for figuring out overall performance level.
So like i said above im not very computer savy, is this something i should attempt or have someone else do this? Just not sure what i would be looking for even if I did try to do something like that. and I also added in the resolution in the monitor title.
 
It's pretty straightforward as long as you know what you're looking at so I'll share HWMonitor for mine and explain what you should be looking for.

This is what my CPU section looks like yours will have 2 more cores listed and 4 more CPU listings.
dqpXkmE.jpg

When running a gaming test/3dmark you should see some load across the CPU, but the clocks should be in the 4.8-5.3ghz range during said test. Temperature wise 95C is the cutoff so that's what you should be looking for to diagnose a cooling problem.

gdeTTJ9.jpg

HWMonitor is more rudimentary than Afterburner, but it's still useful. Things aren't as straightforward here as on the CPU side, but basically when doing a graphics test you should see pretty high utilization, and the clockspeeds should be a fair bit higher (3080s are usually 1800-2000 whereas 4070 would be more like 2400-2700).

I'd suggest just starting with running 3dmark and seeing what everything looks like while doing so.
 
It's pretty straightforward as long as you know what you're looking at so I'll share HWMonitor for mine and explain what you should be looking for.

This is what my CPU section looks like yours will have 2 more cores listed and 4 more CPU listings.
dqpXkmE.jpg

When running a gaming test/3dmark you should see some load across the CPU, but the clocks should be in the 4.8-5.3ghz range during said test. Temperature wise 95C is the cutoff so that's what you should be looking for to diagnose a cooling problem.

gdeTTJ9.jpg

HWMonitor is more rudimentary than Afterburner, but it's still useful. Things aren't as straightforward here as on the CPU side, but basically when doing a graphics test you should see pretty high utilization, and the clockspeeds should be a fair bit higher (3080s are usually 1800-2000 whereas 4070 would be more like 2400-2700).

I'd suggest just starting with running 3dmark and seeing what everything looks like while doing A
 
All of them are free. Yes everything is easy to navigate, HWMonitor shows everything out of the box, Cinebench you just have to click "run" and 3dmark while it's been a while I believe there's a 1 click there as well.
ok thank you very much for the help i will look into these programs this weekend and try to run a couple of them , then hopefully I can come back with some info . thanks
 
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