Why doesnt my acer aspire one recognize the #1 recovery disk?

cccowboy36

Honorable
Apr 25, 2012
4
0
10,520
Hello,
I have an Acer Aspire One that is just over a year old. I am trying to do a clean install on a new hard drive but I load the system disk and everything goes great, then it asks for the #1 recovery disk and the cd light flashes and then it ejects the #1 disk and say to insert it and press o.k continue. Acer is of no help.
 

tomatthe

Distinguished
What did Acer suggest? It seems like they would have offered to send you a new #1 disc, or at least sell you one. If the drive reads the system disk, but won't take the next one it sounds like you've basically got a bad disc which needs replaced.

Not much you can do on that one other then contact Acer for a replacement. You could try one of the cd cleaning kits as well if you happen to have one.