Why doesn't Norton Antivirus work with XP?

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

Hi All,

I know this is a Microsoft group, but Symantec's Mr. Padmasumbava in India
couldn't help me. Maybe one of you can.

Got a brand new Norton SystemWorks 2005, which includes Antivirus. It
simply will not work on my XP computer. I followed the instructions to the
letter, several times through repeated install/uninstall cycles. I am 100%
certain that I purged all traces of SystemWorks 2003 from my computer before
installing 2005. Between install/uninstalls of 2005, I did the same. Even
reinstalled SP2 (twice).

The error I get is: "3029,27. Internal program error, uninstall and
reinstall Norton Antivirus."

Naturally, the discussion in the Symantec group blames XP SP2 for the
problem. I find that hard to believe, given Symantec's track record of
installation problems.

Thank you ANY help.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.security_admin (More info?)

In article <AYCdncJgMfot4FjcRVn-sQ@giganews.com>, nospam@email.gov
says...
> The error I get is: "3029,27. Internal program error, uninstall and
> reinstall Norton Antivirus."

Your answer is at the Symantec Site, select Support and then Search,

http://search.symantec.com/custom/us/query.html

You only need enter the error information and it will lead you down the
path of salvation.

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