Why is my 16gb DDR3 memory have the WORST benchmark? [LAPTOP]

[Misdom]

Dell Inspiron 15 5555 laptop
CPU: AMD A10-8700P Radeon R6, 10 Compute Cores 4C+6G **1.8GHz-3.2GHz Turbo**
GPU: AMD Radeon R6
Motherboard: Dell Inspiron 5555
RAM: 16GB G.SKILL F3 DDR3 1.35v DDR3L 1600 C9 2x8GB

Im in the 24% benchmark but other people are typically at 59.4% according to userbenchmark.com
I installed these new memory sticks by G-skill and wasnt expecting my benchmark to be at the worst side of the graph. MY computer supports Dual channel (2 SODIMM Slots) and these memory sticks are compatible. I looked in my BIOS and theres no option for dual channel or single channel mode, but CPU-Z says im running in single mode. my computer is showing i have 16GB available. My latency on memory is 121ns.

My multicore functions are running at 8.33GB/s
My single core is running at 6.67GB/s

What is wrong with my memory? Kinda new to memory knowledge.

 

[Tradesman1]

What's the DRAM running at? look in CPU-Z in the memory tab at the freq and the channels. Your APU isn't all that strong and is a dual core if I remember right, which affects the DRAM scores

 

[Misdom]

What's the DRAM running at? look in CPU-Z in the memory tab at the freq and the channels. Your APU isn't all that strong and is a dual core if I remember right, which affects the DRAM scores

CPU-Z CPU:
Qaudcore AMD A10 8700P 1.8GHz-3.2GHz Turbo Boost 16GB RAM
Radeon R6, 10 compute cores 4C+6G
Current cpu core speed 2.3GHz
4 cores 4 Threads

In CPU-Z Memory:
Channel # is Single
NB Frequency 698.6MHz
Type: DDR3
Size 16GB
DRAM Frequency: 798.4
FSB/DRAM 1:8
CAS Latency: 9 clocks

My graphics is just a Radeon R6, but im using this laptop for music work programs, which can utilize all my cores and RAM available. So I was hoping this memory upgrade would increase my performance in those heavy load programs but the benchmark says i basically am the worst. I dont need graphics processing power

 

[gskill support]

I would think A10 is a dual channel CPU, but I don't see why it is not showing dual with 2 modules installed. Do you have the latest BIOS?

 

[Misdom]

I would think A10 is a dual channel CPU, but I don't see why it is not showing dual with 2 modules installed. Do you have the latest BIOS?

Yes i have the A09 bios and its version from 2/4/2016
Im pretty sure its the latest

 

[gskill support]

In Control Panel > System does it show 16GB available ?

 

[Misdom]

In Control Panel > System does it show 16GB available ?

And yes AMD A10 8700P is Dual Channel DDR3 1.35v

Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.4 GB
Available Physical Memory 13.2 GB
Total Virtual Memory 17.8 GB
Available Virtual Memory 15.5 GB
Page File Space 2.38 GB