[SOLVED] Why is my audio not working on my new motherboard?

Tayfow805

Prominent
Oct 13, 2019
25
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535
I recently swapped from an msi h310m pro-vd to a msi mpg z390 gaming pro carbon ac motherboard, and my front and rear audio ports were working fine before the swap, but with the new mobo it won't even recognize that my external speakers are plugged in, or my headset. I've made sure that all the plugs for HD audio are plugged in correctly on the mobo. I've also made sure that the HD audio was enable in BIOS and that all my audio drivers are updated. I'm honestly out of ideas at this point for troubleshooting.
 
Solution
If a zip file, you extract it first to a folder and then run the setup file. If an executable file, just double click to start the installation.