Why is my computer so slow

karyritter

Distinguished
Jan 23, 2014
22
0
18,510
The computer gets held up with using MS office and often crashes. Freezing occurs every week or so where I have to hard reset. Running Windows 10 and MS office 365.

• Motherboard: GIGABYTE GA-Z270XP-SLI (rev. 1.0) LGA 1151 Intel Z270 ATX
• Processor: Intel Core i7-7700K Kaby Lake Quad-Core 4.2 GHz LGA 1151 91W
• Memory: G.SKILL TridentZ Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 3000
(PC4 24000) Intel Z170 Platform Desktop
• Other components:
o Antec Three Hundred Two Gaming Case
o EVGA GeForce GTX 1080
o Crucial MX300 2.5" 525GB SATA III 3-D (SSD)
o Power supply: Antec HCG M HCG-750M 750W ATX12V
 
Solution

My bad. I saw your Z170 question.
the answer there is that DDR4 ram has no difference so far as I can tell running on a Z170 or Z270 motherboard.
I think the sales text included Z170 when such motherboards were...
D

Deleted member 217926

Guest
There is nothing low quality about Antec HCG power supplies....That's a rebadged Seasonic S/M 12 II.

Drivers. Memory configured correctly? Any error messages?
 

maxalge

Champion
Ambassador


make sure the cpu is not overheating, keep an eye on temps
 
Z170 chipset motherboards needed a bios update to run 7th gen processors.
You might compare your current bios level to the most recent.
Often bios updates have descriptions such as enhanced stability.

It might be worth a memtest86 run to verify your ram is good.
Use an authorized XMP setting only.
A full pass with NO errors should be ok.

If you have overclocked, back off a notch and see if that helps.

If your problem only happens with MS office, see if there is a software patch.
 

karyritter

Distinguished
Jan 23, 2014
22
0
18,510


It is a Z270XP board.
 

My bad. I saw your Z170 question.
the answer there is that DDR4 ram has no difference so far as I can tell running on a Z170 or Z270 motherboard.
I think the sales text included Z170 when such motherboards were new.

You can always access a ram vendor web site and look for their ram selection app.
Enter the make/model of your motherboard, and you will get a list of supported ram kits.
I did not look, but I have little doubt that you will not find the tridentz kit on the g.skil supported list.

 
Solution