Question Why is my pc blue screening for no apparenty reason.

Mar 29, 2019
15
0
10
0
Source
Windows

Summary
Hardware error

Date
‎11/‎10/‎2019 6:17 PM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 1a1
Parameter 1: ffffb20244de9040
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18362
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 3081

This is the reliabilty report, after it crashed. I have one from earlier too. I have a few infact. My system is an i5 9600k OC to 5ghz - RTX 2080 Gaming OC Running in OC - Asrock z390 Taichi MoBo - 1x SSD (with OS) 2xHDD 7.62k i think - 16gb ddr4 RAM at 2400mhz i think can't remember. 750 Watt PSU.

This crash happens seemingly randomly, This blue screen is pretty new. I had CS:GO on my ssd and was playing on it from there, i kept getting hard freezes. I fixed it by giving it more "Virtual memory" But it appears my system is now blue screening which is really annoying. I feel like im running fairly safely with OC's with most of the settings running on "Auto" with my OC. Thinking my z390 Taichi could handle it. CPU Temps are stable never reaching more than 68.5c I'm uncertain as to what it could be as i've completely wiped my pc and reinstalled a fresh copy of win10 and all i have installed are a few programs and just cs:go. Please help.
 

gardenman

Admirable
Herald
Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/a788.html

File information:MEMORY.DMP (Oct 11 2019 - 11:33:35)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:memory_corruption (Process: taskhostw.exe)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 14 Sec(s)

There were many errors as usual with memory.dmp files (probably partially corrupt). I tried to clean as many of them up as I could in the above pste.eu link. There might be a driver warning about FACEIT.sys.

Possible Motherboard page: https://www.asrock.com/MB/Intel/Z390 Taichi/index.asp
You have the latest BIOS installed, version 4.2.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
It does indeed look like FACEIT caused that WHEA error... never seen an anti cheat driver cause WHEA before?

Try removing AI Suite and see if it helps. As it is a known cause of WHEA errors.

download Intel Management Engine driver ver:12.0.40.1433_CONS_SW_MSI from Asrock website as you have a version installed from April 2018, and newest is from July this year. Since you have newest BIOS, it helps to have latest version of that as well

https://www.asrock.com/MB/Intel/Z390 Taichi/index.asp#Download
 
Mar 29, 2019
15
0
10
0
AI Suite? Too easy, I'd just find it in the list of programs i can uninstall within the control panel right? I'm currently installing the new driver aswell. I just had a look for the "AI Suite" I can't find it, idk where
 

Colif

Win 10 Master
Moderator

ASK THE COMMUNITY

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