Hey, I was hoping that someone on here might be able to give me some advice. I have been experiencing full PC crashes (not just application crashes) when streaming Netflix, Crunchyroll and Prime Video on Chrome. It crashes to a black screen on both monitors and usually restarts itself, but occasionally it requires a hard restart with the power button. While my screens and keyboard backlight go black, my PC's in-case RGB stays on. It also resets if I had number or caps lock on, which it doesn't do when restarting or turning off manually. The time between opening the site and the crash varies from 10 minutes of watching the video to not evening being able to open my Netflix profile, with no discernable pattern. The number of open tabs or applications doesn't seem to make a difference in timing of crash either.
My PC build specs:
Any advice or help would be greatly appreciated
My PC build specs:
- GeForce RTX 3070
- Ryzen 5 5600x processor
- Windows 10
- validated my Windows files
- uninstalled and reinstalled my graphics drivers
- uninstalled and reinstalled Chrome
- updated my chip drivers
Any advice or help would be greatly appreciated