[SOLVED] Why is my RAM speed not updating from bios to show its actual speed?

xMecki

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Mar 28, 2020
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So, quick question really, I have 32gb g.skill trident z neo 3600Mhz, I decided to fresh install windows and format everything to start a new because I changed my board, gpu and psu also. the mobo is a x570 Aorus Elite if this helps also. I started by just doing the usual, turn xmp profile on and set it to profile 1 so it doesn't give the minimal speeds and runs at 3600MHz. This did work in the bios, every time I reset into bios it shows 36/3600, when I get into my main pc, task manager shows 2666MHz, cpu-z shows 2666MHz. Is this just a visual issue or is just being stubborn and not giving me 3600?


View: https://imgur.com/gallery/3t8iFLO
 
Solution
Those are the wrong slots. You need to move them to slots 2 and 4, which are the A2 and B2 slots. Move them to those slots, then do a hard reset of the BIOS, then go into the BIOS and make all your required changes and settings, and then see where you are at.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any...
Which DIMM slots, EXACTLY, do you have populated? Starting at the CPU and working towards the edge of the motherboard, 1, 2, 3, 4. Which of those have memory installed in them?

Also, take a screenshot of the SPD tab in CPU-Z after selecting each of the populated DIMM slots from the drop down menu on the SPD tab. It would also be helpful to know the rest of your hardware specs AND whether or not you have the most recent stable motherboard BIOS version installed?
 
Which DIMM slots, EXACTLY, do you have populated? Starting at the CPU and working towards the edge of the motherboard, 1, 2, 3, 4. Which of those have memory installed in them?

Also, take a screenshot of the SPD tab in CPU-Z after selecting each of the populated DIMM slots from the drop down menu on the SPD tab. It would also be helpful to know the rest of your hardware specs AND whether or not you have the most recent stable motherboard BIOS version installed?
Specs
Amd Ryzen 7 5800x
Zotac RTX 3070 ti amp holo 8gb
X570 Aorus elite mobo
970 evo samsung m.2
850w corsair rm850x
32gb 2x16 g.skill trident z neo 3600Mhz DDR4

Slots 1 and 3 are filled, recently for around an hour tried all channels with a sef of 8gb vengence pro at 3200MHz, before removing them bc of the speed difference and thinking it could cause issues (note this was before fresh installing windows and formatting).

Bios I didnt flash install so I cant 100% say im on the 35 firmware, ill check these when i get the chance to go on my pc as I just woke up. I installed the chipset drivers, geforce exp and installed the newest gpu driver only and not the physx driver etc under custom, along with audio drivers, so 3 downloads total for the mobo ans 1 for the gpu on reset, not sure if I was to install others, I usually would install the bios but didnt this time for some reason.

Ill update when I get the chance to jump on my pc with other needed info from cpu-z.
 
Which DIMM slots, EXACTLY, do you have populated? Starting at the CPU and working towards the edge of the motherboard, 1, 2, 3, 4. Which of those have memory installed in them?

Also, take a screenshot of the SPD tab in CPU-Z after selecting each of the populated DIMM slots from the drop down menu on the SPD tab. It would also be helpful to know the rest of your hardware specs AND whether or not you have the most recent stable motherboard BIOS version installed?
Updated info, bios was updated to f35 latest, no change, it now hasn't even changed the bios memory when changing profile.
View: https://imgur.com/gallery/Hsc0cJF

added the above images of bios, speeds etc
 
Those are the wrong slots. You need to move them to slots 2 and 4, which are the A2 and B2 slots. Move them to those slots, then do a hard reset of the BIOS, then go into the BIOS and make all your required changes and settings, and then see where you are at.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.
 
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Solution
Those are the wrong slots. You need to move them to slots 2 and 4, which are the A2 and B2 slots. Move them to those slots, then do a hard reset of the BIOS, then go into the BIOS and make all your required changes and settings, and then see where you are at.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.
Funnily enough I did this before you messaged, minus the hard reset so ill do this shortly. But they are currently in A2 and B2, can I ask why its not A1 and B1 with it being the first 2 slots of the channels?

Also ill get back to the thread when this is done.
 
Yes, you CAN ask. And I'll tell you why. From an engineer that knows more about this than ANY of the people working for the majority of the motherboard manufacturers do (Does. Whatever):

https://forums.tomshardware.com/thr...-2nd-and-4th-slot-first.3195865/post-19720591

That is EXACTLY the reason why, and from an engineering standpoint, this is UNCHANGED since the change from low to high density DDR3, to now, for ALL dual channel consumer motherboards. Period.