Question why is my UBM like this..

[Kandalia Kiki]

so i felt long ago that my laptop should do better than this and decided to try UBM
my laptop currently is asus x550iu with r7 & rx560, amd fx9830 processor and 8gb ram


https://www.userbenchmark.com/UserRun/21377886

here is my UBM score

need help why it become like this and please tell me can i fix it.

thankyou

 

[rgd1101]

check cpu /gpu temp?

 

[Kandalia Kiki]

https://imgur.com/a/c57Iehs

View: https://imgur.com/a/c57Iehs


here it is

my suspicion is

1. i need a memory upgrade, it support external memory
2. it doesnt use rx560 as a primary

tq for the reply though, very much appreciated

 

[Obakasama]

There's the obvious issue of something running in the background according to your link to Userbenchmark.

 

[Kandalia Kiki]

Which one says so, and how do i fix it

 

[Obakasama]

Right near the top it plainly states there's a lot of background activity. Use Task Manager to find out what you're running.

 

[Kandalia Kiki]

I tried to reset the pc and now i run ubm , it has better result in pc status , but somehow ubm said cant locate my rx560, how can i fix this,i already tried using radeon but i cant fjnd more additional settings

 

[Obakasama]

Have you reinstalled drivers?