Question Why is sound cutting out on Logitech G560 ?

Aug 23, 2021
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I mistakenly pressed the BT button on my Logitech G560 speakers which are connected to my PC and now the sound keeps cutting out no matter if playing games or music. Tried to uninstall/reinstall the drivers and software, disconnected the speakers from from power, reconnected the speakers, nothing helps. All started because I pressed the BT button. Also the speaker cannot be paired - Tried with phone, PC or TV, the speakers do not show up in available devices. Does anyone have a clue, what to do?
 

dorsai

Distinguished
If you have the USB cable connected try moving it to another port.

Open your Windows Bluetooth settings and remove the connection for the speakers. Then press the BT button again and see if you can pair the speakers again.
 
Aug 23, 2021
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Thanks for the replies. Seems the speakers are "dead". Tried to connect via aux and to a different source(mac) and the issue persists, although the sound cuts off less when connected to the Mac. Also the BT seems to be dead, since no device can find the G560. Never thought a press of a button can kill the speakers :)
 

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