Why my computer sometimes freezes?

[hackfederico495]

Nearly once a week, my computer freezes, on whatever program that I am, the screen freezes and I continue watching the program that I had opened. I don't know if it is because of the motherboard, the cpu, the ram....So, any solution? My computer is:
-Motherboard: Gigabyte Technology Co. Ltd. 970A-DS3P
-CPU: AMD FX-6300
-GPU: NVIDIA 1050ti(msi)
-RAM: 8gb DDR3 937 Mhz
-DISK: 931GB Seagate ST1000DM003-1ER162 (SATA)

 

[cin19]

What PSU did you have?

Do you check the cpu or GPU temp yet?

 

[hackfederico495]

i changed the PSU 1 month ago, it is a KCAS 500W.
I have opened the program with the temperatures always, and they are on 40/50 degrees.

 

[hackfederico495]

Maybe the CPU sometimes is at 60 degrees but i insist that it freezes whenever it wants, even if i have the computer with only google opened.

 

[cin19]

First did you have the win10? check this out: http://www.dailymail.co.uk/sciencetech/article-5250229/Microsoft-halts-AMD-chip-Meltdown-patches-PCs-freeze.html

Or
1) Check the RAM with MemTest86 https://www.memtest86.com/download.htm
2) update all the drivers, like chipset http://support.amd.com/en-us/download/chipset?os=Windows%2010%20-%2064
3) Use DDU uninstall the GPU driver in safe mode, then reinstall the driver again. DDU http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
4) Go into BIOS, hardware monitor or pc health monitor section, to check the +3.3V, +5V, and +12V. You want to see those voltages are within +/- 5%, like +3.3V, you want to see it will be within 3.1V-3.5V range. Otherwise the PSU is not good.
5) The fx6300 has the safe CPU temp at 60C, so what cpu cooler did you have? and how about the case, is it the power supply bottom mounted type or not? The bottom-mounted design has better air flow.
6) may check the OS by SFC ( System file check) https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

 

[hackfederico495]

ok, i have just read your solution, cin19, i will try all the options
hopelfully one will be the answer?
The case is this one https://www.amazon.es/gp/product/B01D1QI1JQ/ref=s9u_simh_gw_i2?ie=UTF8&pd_rd_i=B01D1QI1JQ&pd_rd_r=5f9856de-f6d7-11e7-8c5a-83f4c7b61017&pd_rd_w=Rkt6q&pd_rd_wg=2LQVE&pf_rd_m=A1AT7YVPFBWXBL&pf_rd_s=&pf_rd_r=QD9F84BR9ZC6S6WA2RY1&pf_rd_t=36701&pf_rd_p=6908f43d-d139-4893-9bfc-e27e9baa9410&pf_rd_i=desktop

 

[hackfederico495]

and, talking about the 1) solution, my computer already did it before meltdown and spectre were discoverded. Here you have a picture of the bios settings on pc health. https://drive.google.com/open?id=1_0l9i-f7XqYJZ4CXy6TZeudEefJ_Y2mG

 

[cin19]

Only the CPU temp is high, which is at 76C, the rest are fine. You may try reseat the CPU cooler. And update the AMD chipset driver, then check the temp again, if it still is same, that is the problem.

Also how many fans are there in that case? One or three?

 

[hackfederico495]

there are 3 fans on the case and one above the cpu, but it is true that the temperature of the cpu is high, i will change it, the rest is fine, because the GPU has 2 fans, and the motherboard is at 35 degrees

 

[cin19]

If you did reseat the cooler, make sure apply the new thermal compound, the temp is still high, and you need to buy the aftermarket cpu cooler with 120mm size fan.

 

[hackfederico495]

Cin19, what i am going to do us changing the cpu cooler into anothet, because i already wanted to do it. What fan do you recommend, that is silent and has maybe leds?

 

[cin19]

Budget? which site do you want to shop?

 

[hackfederico495]

Amazon. 0(really?0 euros?) to 50. And i don't know if there are some fans that aren't compatible with certain CPUs, if so, a compatible with an AMD FX-6300

 

[cin19]

https://www.amazon.de/dp/B00CYW2SNO/?tag=pcp05-21

 

[hackfederico495]

and only to know and you get the ''pick as the solution'', is any fan compatible with my cpu, or if i want another, have i to search for a compatible one?

 

[hackfederico495]

i looked for this one, which seems to be cool
https://www.amazon.es/Cooler-Master-Hyper-Procesador-Enfriador/dp/B01KBXKP8W/ref=sr_1_1?ie=UTF8&qid=1515787210&sr=8-1&keywords=ventilador+procesador+amd+led

What power connectors does it need?

 

[cin19]

That one is fine, because the cooler is 160mm in height, the case can support up to 161mm cooler. And the cooler can use for the AM3+ MB, the ga 970a ds3p is the AM3+ socket MB. https://www.cclonline.com/product/205608/CIT-GFORCE-BLKGRN/Cases/CiT-G-Force-ATX-Gaming-Case-Black-w/-Green-LED-Fans/CAS2595/

For the connection, the MB has the 4-pin cpu_fan header, when you take off the old cooler you will see where it is. Just plug the fan 4-pin connector into that cpu_fan header. Also you make check the youtube for how to install the cooler.

From Cooler Master http://www.coolermaster.com/cooling/cpu-air-cooler/hyper-212-led/ this one is for intel. You may check out the one for AMD too, and don't use too much thermal compound, just use the same amout in the CM video, if you use too much, the cooling performance will be bad.

Here is for AMD https://www.youtube.com/watch?v=vO4yokgcOY4

 

[hackfederico495]

Ok, thanks. So this problem is solved.