Question why my laptop kept blue screen and auto restart after i install new ram.

[Qieyue]

so basically, i bought laptop gaming a month ago. and now i decide to upgrade its ram because it only have one slot ddr5 8gb ram with 5200mhz. so i bought one new ram which is ddr5 16gb ram with 5600mhz (im sorry because i cant find the 5200mhz. seems like it lil a bit too hard to find it with my budget). after i installed it into my laptop. everything is fine, my laptop detect my total ram which 24gb. but when i opened some app and i played a game, after 30 minutes, ig. my laptop become blue screen and auto restart. why is it so? what happen to my laptop and what should i do to recover it?

 

[Lutfij]

Welcome to the forums, newcomer!

What is the make and model of your laptop? What ram did you pick out and what ram came bundled with your laptop? If you can, please pass on images of the sticks of ram used. BIOS version for your motherboard at this time?

 

[Qieyue]

i use acer nitro v15 with i5-13420h and rtx4050. my ram that came with the laptop is just like i mentioned before which is ddr5 8gb ram with 5200mhz. and my new ram is ddr5 16gb ram with 5600mhz