Why the mouses cursor freeze in the lap top pc?

[larryoyo1]

I bought a Dell lap-top PC a few years ago,after I used it for about half a

year,the mouse's cursor start to freeze , I can't even move the cursor by

mouse.I had to turn off the PC by holding the power button for at least

five seconds. Then I used the Safe Mode, I checked the PC by Norton 360,

there is no virus, and I checked the PC's hard disk drives, there is no

errors,and I checked the mouse's properties plus Dell touchpad properties,

they are OK. But after I restarted the PC, it goes to normal mode

automatically.Most of the times, the mouse's cursor still freeze completely

while the PC is turning on. One more thing is If I shut down the PC, and I

don't use for a long time ( maybe a couple of days ). Then I turn on the PC,

the mouse's cursor become normal. But after I use the PC for a few hours

or one day, the mouse's cursor freeze completely again. Can you help me

to solve this problem. My PC is Dell lap-top Inspiron 1721.


Sincerely, Lawrence

 

[ksiemb]

I bought a Dell lap-top PC a few years ago,after I used it for about half a

year,the mouse's cursor start to freeze , I can't even move the cursor by

mouse.I had to turn off the PC by holding the power button for at least

five seconds. Then I used the Safe Mode, I checked the PC by Norton 360,

there is no virus, and I checked the PC's hard disk drives, there is no

errors,and I checked the mouse's properties plus Dell touchpad properties,

they are OK. But after I restarted the PC, it goes to normal mode

automatically.Most of the times, the mouse's cursor still freeze completely

while the PC is turning on. One more thing is If I shut down the PC, and I

don't use for a long time ( maybe a couple of days ). Then I turn on the PC,

the mouse's cursor become normal. But after I use the PC for a few hours

or one day, the mouse's cursor freeze completely again. Can you help me

to solve this problem. My PC is Dell lap-top Inspiron 1721.


Sincerely, Lawrence

Lawrence: Your best bet, seeing as how you can boot, and Windows is active, is to do one of the following:

sfc /scannow from command prompt - (repairs system files)
Repair install from Windows CD.