Question Why won't my game install?

[kaiozaslan]

I'm trying to install Minecraft. It says that it has been bought and when I go to install it, it either says "Acquiring License" or "Starting Download". I left it installing all day today (about 10 hours) and it didn't move off of "Acquiring License". The first few times I tried to install it would get to "Completed Download" but the game wouldn't actually be downloaded yet and I would wait hours with no results. Now whether it says "Acquiring License" or "Starting Download" the install just won't progress.

 

[Colif]

where did you buy it from? I thought minecraft came with win 10?

are you getting it off the Microsoft Store?

 

[kaiozaslan]

I bought it off of the Microsoft Store