Why won't my hp windows 10 charge when plugged in and on

[lillypoobooboo12345]

When I'm playing on it and it's plugged in the whole time it won't charge only when closed and not being played on

 

[Sedivy]

That's the way it works. If you're gaming while charging the battery, most of the power will go into maintaining the system running and not much to battery charging. Once you stop playing, it'll redirect it all to battery charging and it'll naturally go faster.

 

[lillypoobooboo12345]

Mine has not charged when open since I got it two years ago

 

[Sedivy]

If it's not charging when you laptop is on idle (open and on but you're not doing anything intensive), it might be something wrong with the battery itself? How fast does it drain when running only on battery? Did you buy it new?

 

[lillypoobooboo12345]

It dies pretty quickly and I don't like that at all because I don't get to play on it very often at all

 

[lillypoobooboo12345]

My computer was dying I had t shut it it was charged and I unplugged and it shut off because I didn't have my battery in so I want to know if that the promblem

 

[Sedivy]

Ok which laptop is this?
It could be several things. Some laptops have power management schemes that basically if you have it set to max performance all the time, it will shut down when disconnected from power. So make sure that's set to balanced or whatever equivalent for balanced is for your laptop.
Otherwise, if this isn't it, then it's probably either the bad battery or battery connection. In either case that is something you'd take to the repair shop (or send back to dell, hp, lenovo or whoever makes your laptop), for them to fix for you and replace your battery.

 

[lillypoobooboo12345]

It's Hp windows 10 and I try taking my battery I like people have posted before and it has not worked do you know why Hp windows 10 is like this?

 

[Sedivy]

It could be several reasons as I mentioned, and it might necessarily be a bad battery. Check power management in windows, and otherwise take to repair shop, as if connection to the battery is for whatever reason not good, functional battery or not won't make a difference.
If it's hp, and it's under warranty still you can send it in for them to fix it. You can send it in even if not under warranty but then they charge for repair and that isn't great. You can however, at least contact their tech support online for free and ask what is likely to be the issue.

 

[lillypoobooboo12345]

Ok thank for your help I'll get back to you if I need you thank again you were such a good help