why wont my videos play on my latitude D610

[Fern Hope]

Hi I was wondering if any1 could help me here as 1 of my mates kid has a dell latitude D610 what came with XP on but has changed it to windows vista and all runs well apart from when you try playing a video in windows media player it only has the sound from that file playing and the screen is just all black and this is the same for a few different type of video file we tried playing on it .? so CAN ANYBODY HELP PLEASE ?

 

[SchizTech]

Is this a new problem, and did it happen immediately after upgrading to Vista? You can try a system restore to a point before this error started occurring (Start Menu > Accessories > System Tools > System Restore, or type System Restore in the search box in the start menu)

Or try a different media player like VLC player

http://www.videolan.org/vlc/download-windows.html

 

[ThatVietGuy]

Download something like VLC (http://www.videolan.org/vlc/index.html) to play your videos.

I suspect it's missing codecs that's the problem. Download the program I linked and you should be able to play anything.

 

[Solandri]

Your laptop is very old. When you encode a video, there's a tradeoff made between file size and required processing power. As computers got faster, video standards have shifted to require more processing power in order to get smaller file sizes.

Your computer may be incapable of playing modern videos (likely encoded with h.264) at resolutions like 1366x720 or 1920x1080. They simply require more processing power to decode in real-time than your computer has available. As a result your computer is giving up. The sound is a lot easier to decode so you're hearing that. I'm willing to bet that WMP can play smaller videos like 480x360 just fine?

The other possibility is that the computer lacks the appropriate video codecs. Go to this site, download the latest codec pack, and install it. Then try playing the video.
http://www.cccp-project.net/

Even if the codecs work, the video may end up being degraded in quality (like 16 colors, or horribly dithered). That may be the only way to decode the video in real time on your slow processor.

 

[Fern Hope]

Is this a new problem, and did it happen immediately after upgrading to Vista? You can try a system restore to a point before this error started occurring (Start Menu > Accessories > System Tools > System Restore, or type System Restore in the search box in the start menu)

Or try a different media player like VLC player

http://www.videolan.org/vlc/download-windows.html

Download something like VLC (http://www.videolan.org/vlc/index.html) to play your videos.

I suspect it's missing codecs that's the problem. Download the program I linked and you should be able to play anything.

hi I downloaded vlc but when they tried playing video it had a thick green line going through the video so I tried playing the file on my laptop which is an asus x550c and it plays fine so am guessing it must be some setting in VLC if so I don't suppose you would know how I go about changing this so it no longer happened

 

[hang-the-9]

Support for that laptop stopped at XP, you can try to install the XP video driver for the system and see if tha will help. That line is not a setting in VLC, but likely just a side-effect of not having the right drivers for the laptop.

Or try a different video in a different format see if that will work.