scout_03 :
then i would check with them on the router part .
I agree to check the router but I will admit that I have had plenty of issues with Netgear products, especially lower-end models. I have the same exact issue except it only happens once or twice a day. Other devices on the network still work fine but my laptop will all of a sudden lose internet. For some reasons it seems that the speed starts to lag before it drops completely. Most of the time the tray icon will stay the same but sometimes it will get a little yellow triangle with an exclamation and it will say "Limited Access". The Windows Diagnostics always tell me to investigate the modem or router. In my case if I unplug the ISP modem, then the router, for at least 5...