Question WiFi connection keeps dropping ?

Aug 2, 2021
2
0
10
For context, my room is upstairs and the router is in the living room downstairs basically on the other side of the house. The connection up here has never been the best and I was getting tired of having bad connection, so I decided to get one of those Netgear wireless extenders and connected it to my laptop with an ethernet. Connection's been fine for a couple months now, but recently the connection's gotten real bad. It's gotten to the point that i cant even watch a stream and be in a voice call at the same time. I ran the troubleshooter and it says "Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding". I've looked all over online for fixes (sfc and dism scans couldn't find anything and setting the dns and turning off ipv6 didn't help) and decided to come here to see if anyone can give me a hand. Any help would be appreciated.

Mode Edit: OS = Windows 10
 

Ralston18

Titan
Moderator
Connections (network line diagram where ----> represents an Ethernet cable):

ISP === coax, DSL, fiber ===> Modem -----> Router ~~~~~~> Wireless extender -----> Laptop.

Edit and correct my line diagram as necessary.

What Netgear wireless extender did you get?

Make and model Router? (Or modem/router if combined.)

Double check that the laptops's wireless adapter is enabled.

Try another known working ethernet cable between the wireless extender and laptop.

On your laptop run "ipconfig /all" (without quotes) via the Command Prompt. Post the results.
 
Aug 2, 2021
2
0
10
Your diagram's correct. I'm using a Powerline 1000 and my router is an AT&T Arris BGW210-700. Tried a different cable and its the same issue. Here's what ipconfig gave me:
"Windows IP Configuration

Host Name . . . . . . . . . . . . : LAPTOP-9SKRK9EF
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : attlocal.net

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Realtek USB GbE Family Controller
Physical Address. . . . . . . . . : 60-6D-3C-64-86-BF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2600:1700:c7c0:7b00::47(Preferred)
Lease Obtained. . . . . . . . . . : Tuesday, August 3, 2021 11:15:27 AM
Lease Expires . . . . . . . . . . : Tuesday, August 3, 2021 1:15:28 PM
IPv6 Address. . . . . . . . . . . : 2600:1700:c7c0:7b00:ac36:9207:a30:18ac(Preferred)
Temporary IPv6 Address. . . . . . : 2600:1700:c7c0:7b00:942b:5d72:fb02:5b2a(Preferred)
Link-local IPv6 Address . . . . . : fe80::ac36:9207:a30:18ac%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.193(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, August 3, 2021 11:15:28 AM
Lease Expires . . . . . . . . . . : Wednesday, August 4, 2021 11:15:28 AM
Default Gateway . . . . . . . . . : fe80::8a71:b1ff:fe56:efc0%9
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 274754876
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-27-F2-13-54-60-6D-3C-64-86-BF
DNS Servers . . . . . . . . . . . : 2600:1700:c7c0:7b00::1
192.168.1.254
2600:1700:c7c0:7b00::1
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
attlocal.net
attlocal.net

Wireless LAN adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 2A-39-26-99-4C-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : AA-39-26-B6-5B-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Realtek 8821CE Wireless LAN 802.11ac PCI-E NIC
Physical Address. . . . . . . . . : 28-39-26-A1-2C-4F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 28-39-26-A1-2C-50
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes"