Question Wifi disconnects randomly

[lrmnoone]

Hello,

About once per hour my WiFi will disconnect for exactly 5 seconds and then spontaneously reconnect. Ethernet connections are not affected.
I have a NETGEAR router R6320 firmware V1.1.0.114_1.0.1 . My modem is NETGEAR CM500-100NAS firmware V1.01.14 .

Motherboard: B550M PRO-VDH WIFI [CEC] (MS-7C95).
4 devices are connected at any one time.

Any advice is greatly appreciated.

 

[Cyberat_88]

Was it always like this from first setup ? If not, what has changed in the network ?

 

[lrmnoone]

The router was initially connected to a spectrum-provided modem and there were no issues for about a year. I moved and started using a NETGEAR CM700 modem and that's when the issues started. Since then I have moved again and am now using a NETGEAR CM500 modem, still having issues. So: no problems initially. Ongoing issues in two different locations using two different modems.

 

[Cyberat_88]

Are these Spectrum approved modems ? Must be in their lists or there's no guarantees.
My modem is Aris, no problems in years, but I am not running it for wi-fi or routing.
So I would suggest use a router behind the Netgear CM. Let the modem be a modem.