WiFi frequently disconnecting, wireless network adapter won't enable until shutdown and WiFi won't connect automatically.

[Ella_3]

Hi,

I've been having problems with my wifi for a long time now but no solution I've found so far has worked.

The wifi will randomly disconnect a few times a day, most of the time I can just turn the adapter off and on again and it works. However, sometimes, the adapter will not enable at all and the only solution is to turn my laptop off completely and when I turn it back on, run diagnostics as it won't allow me to manually turn on the adapter. When I do turn the laptop off I have to do a force shut down otherwise it just sits there trying to shut down forever. More recently, my laptop won't remember a network and I have to manually connect every time, even though "connect automatically" box is checked. Don't know if the problems are connected.

My laptop is a Dell XPS 13 with an Intel Core i5-3337U, 64 bit operating system, running Windows 8.1. The adapter is a Intel(R) Centrino(R) Advanced-N 6235, the driver is up to date and the power options don't allow the computer to shut it down.

Thank you!

 

[mtrout9901]

I have had the exact same problem except I have an Asus. I can't say it is fixed for sure but it seems to work currently. Download the newest driver from the Dell website for your wifi card. Delete your driver and install the new one and reboot. If it still doesn't work use the driver installation application to repair the driver. Since I did tat I haven't had any problems. This problem seems to plague a few people without a solid fix for every case.

Edit: After a few weeks the problem has resumed. Found a way to restart wifi without restarting the computer, but I am working on Windows 10. Essentially select the bad adapter in the Network Connections page. Select Change setting of this Connection which will open up a new window. Turn the wifi on and off from there and it should restart.