WiFi turn off after connecting headset BT

[gashonie]

When I pair laptop and bluetooth headphones Urbanears Plattan ADV , my WiFi connection is lost I have visible network in notification area but I can't connect : msg - "Can't connect to this network". I solve problem with restarting router but that's not good.
Windows10 , HP Pavillion notebook
Any solution

 

[Paul NZ]

Is the firmware on the modem up to date?

 

[gashonie]

honestly, I never update firmware @ router or some another network device

 

[Paul NZ]

Sometimes it pays to. Whats the brand/modem of the modem? Are you using a modem/router in one.

Or are the modem and router separate? If theyre separate, you can have probs, if it's not configured properly

 

[gashonie]

modem router in one Compal CH7284e.
How I can download and install new firmware

 

[Paul NZ]

You need to go to the manufacturer's site and see if theres a newer firmware update