WiFi works on PC and Laptop, but not on iOS and Android devices.

BathinApe

Honorable
Mar 14, 2014
24
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10,520
Hi all! Directly to the issue.
I am facing an unusual problem here. A month ago everything with the WiFi in my house was ok, but it started to play me tricks lately.
Basically everyone in my family has a laptop and Android device (smartphone) and can successfully connected to the WiFi (through their laptops) and use it properly, but when we try to use it through our smartphones or the tablet, it connects with no problems, but when we open Opera,Chrome,Safari or whatever, it doesn't load the pages. I thought this is a problem with the browser, so I opened YouTube and It still doesn't load nothing.

I've tried:
Forgetting all the settings for the current WiFi and re-enter it again - No success.
Checked if the MAC Filtering is enabled in the router settings - No, it's not.
Restart the router - Solves the problem for about 2-3 minutes.

Edit: I've just disconnected all the smartphones from the WiFi and connected just one smartphone device and It worked!
Can there be a limit for the devices, that can be connected to this router?

I am really confused guys, please lend me a hand for this one.
 

Ralston18

Titan
Moderator
Yes - in one of two ways:

1) a physical device limit set in the router. Includes static and dynamic IPs.

2) the scope of available DHCP range IP's allocated by the router.

Note: restarting the router works for a while but once the max number of devices is reached then the problem starts again.

Access the router's admin pages via your browser and you should be able to find both settings. What make and model is your router? Knowing that and having the manual will help.

That will either resolve the problem or point to something else that is happening.
 

BathinApe

Honorable
Mar 14, 2014
24
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10,520
The router is TP-LINK TL-WR842ND
Its not static or dynamic IP, the WAN connection type is set to PPPoE/Russia PPPoe.
The scope is from 192.168.0.100 to 192.168.0.199, so its up to 99 devices.
 

Ralston18

Titan
Moderator
Found the user manual here:

http://www.tp-link.com/res/down/doc/TL-WR842ND_V2_UG.pdf

Page 47 confirms that the router can dynamically (DHCP) assign up to 99 IP addresses.

Did not note any settings the specifically limit the number of allowed devices.

You could reduce the IP range down to just a couple of IP addresses more than the number of devices you have in house.

Also, are you sure that no one else is accessing your wireless network - do you have the network secured? Plus no one else has access to the router settings?

But since you were able to get one smartphone device to work I would keep adding devices one by one until the problem re-occurs. It could be that your wireless demand just goes beyond what the network can currently handle.

What level of service are you paying for and what wireless standards are you using? Could be that your ISP is throttling/limiting service. Or your entire area is overloading the available bandwidth....




 

BathinApe

Honorable
Mar 14, 2014
24
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10,520
Thank you for taking time and trying to help me out. I really appreciate it!

Also, are you sure that no one else is accessing your wireless network - do you have the network secured? Plus no one else has access to the router settings?
I am 100% sure no one has access to my wireless network, simply because I always put very complex password, and I change it from time to time. I've changed the router's admin panel login and password to completely different than admin/admin or something like that. I am pretty sure I am secured.

What level of service are you paying for and what wireless standards are you using? Could be that your ISP is throttling/limiting service. Or your entire area is overloading the available bandwidth....
I don't know what do you mean by asking "what level of service are you paying".
I think the wireless standard is IEEE 802.11bgn mixed (but I really don't know where to check for sure)
I am pretty sure the ISP has no finger in this, because a month or two ago I was able to connect up to 15 devices and all of them were working just fine. Although, I've called my ISP and asked them if there is any limit put in from them, they said 'No,there is not'.

I've reduced the IP range down from 192.168.0.100 to 192.168.0.120 and everything looks okay by far. We will see what happens in about 1 or 2 days.
 

Ralston18

Titan
Moderator
By "level of service" I did mean bandwidth per your ISP. However, if the service into your area eats up the bandwidth then you may not be getting the full amount or some problem somewhere can limit network speeds to you.

Make sure that all of your devices are set for the highest 802.11 standard supported by your network. Performance will only be as fast as slowest link. Look at the router's setting and any wireless network adapters in use.

And you may have more luck switching all of your devices to a different, less used channel rather than having them all just go where it is "convenient" and then that channel gets busy or there is some interference. You can download apps that will scan the your wireless environment showing networks, channels, etc. Try those less used.
 

VijaySel

Commendable
Oct 9, 2016
3
0
1,510
Sorry to post on an old topic.

I am also facing similar issue. If you resolved this issue, can you please let us know about the fix?

If you are still facing this issue, 1) you can try syncing the Time settings with your Router and Connected Devices. 2) Try to tune your MTU size. You can find tutorial in google. 3) Disable IPv6 in router or devices.