Will a new router help with lag?

[DonkeyRyder]

Currently I am running A Xfinity router called Cisco DPC3941T. Anytime my brother or anyone gets on youtube, Netflix or starts playing xbox I start lagging in my computer game. I also download at 500kbs and that is shitty and am looking to boost that as well. Is there any chance buying a new router will help me with lagging? Our router comes with a 2.4ghz and a 5ghz and I am wondering id that affects the speeds at all. But please help me

 

[tachybana]

is cable (ethernet) out of the question? i prefer gaming over cable than wifi (more stable).

 

[bgunner]

First thing you need to check is your Internet plan. You need to know what your supposed to get for download and up load speeds. Then compare them to your speeds when no one is using the the network. If you are significantly lower than the plan you will want to test being hard lined to the router. IF your speeds are lower than 10 mbps you will lag when some one starts streaming video. If this is the case you will need to up you internet speed from your ISP. \

New router most likely wont help. Check your speeds from the ISP first to ne sure your not haveing an issue there then check your network. then move on to upping the internet speed if needed.

 

[DonkeyRyder]

I'm not sure how to check how much internet speed we are supposed to get.

 

[bgunner]

If you have access to the account you can look it up on line by going to your ISP's web site and logging in to your account and looking up what your plan is.

for checking net speed I prefer to use www.Speedtest.net

 

[DonkeyRyder]

I went to my xfinity account and there was nothing on what plan I have.

 

[DonkeyRyder]

IT says up to 25mpbs. I don't believe it, our old router was perfectly fine with download speeds and people getting online. My brother could watch Netflix and play xbox without me lagging.

 

[bgunner]

If xfinity is your ISP then somewhere in your billing or in your account info it will say. You may need to search for it but it will be there somewhere. You may want to try the FAQ section to help find it.

 

[bgunner]

PLease reread my first post as it holds the steps to take to find where the issue is.

 

[DonkeyRyder]

As soon as I plug my computer up to the router via wire my internet stops working

 

[bgunner]

does it stop on other devices or just taht one PC?
\

 

[DonkeyRyder]

Just that pc

 

[bgunner]

OK try reinstalling the network drivers. THis is the most common issue. IF this does not work try right clicking on network Icon and selecting troubleshoot problems.

 

[DonkeyRyder]

Ok let me try that.

 

[DonkeyRyder]

Didn't do anything. I even diagnosed the adapter to

 

[DonkeyRyder]

Still at 1mbps. I took the speed test on ookla. But then I tried the speed test on my brothers laptop and he got 10mbps, but that still doesn't explain the constant lag when someone gets online

 

[bgunner]

have you tried a different channel on the router? Try to stick with either 1, 6 or 11 for channels.

 

[DonkeyRyder]

I'm on channel 1 and don't know how to switch it

 

[DonkeyRyder]

Ok well. Now I am confused a lot. I went and switched our internet to 802.11n instead of 802.11n/g. What exactly did I do?

 

[bgunner]

Sorry for the late responce, needed sleep What you changed is the ability of "g" devices to connect. Now devices with WiFi "g" (mainly older devices) will be able to connect to the network. The main difference is speed that the devices can send and receive data ( G = 54 mbps and N = 450+ mbps ). There are slight other differences between the two but this is the major one. What you did did not hurt anything.

Somewhere in the settings, usually under "Radio" or "Wireless", there is a setting that says channel. This may be set to Auto or can be manually adjusted. Try swapping the channel to 6 then test and then again on channel 11.

 

[DonkeyRyder]

I mean. I switched the network to 802.11n and now I am getting 50mbps, I have no idea what happened. And all the lag is fixed as well

 

[bgunner]

It is possible that your PC was connecting as a "G" device and causing the issue. IF all is well now I wouldn't look a gift horse in the mouth.

 

[DonkeyRyder]

What?

 

[bgunner]

If your PC was connecting as a "g" speed rated device the device may have been having data throughput issues.

IF your not experiencing any more issues, than forcing the router to only except "n" rated devices fixed you problem. It was luck that you happened to change the right setting and consider it fixed.

Looking a gift horse in the mouth is an old expression meaning that something good happened and don't go looking for bad in it.