Will give free SWTOR standard edition account to first to fix issue

[vickus420]

I just upgraded my mobo too an ASUS M5A97 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS and my CPU too an AMD FX-4170 Zambezi 4.2GHz (4.3GHz Turbo) Socket AM3+ 125W Quad-Core Desktop Processor my. GPU is an ati sapphire 7850 and my monitor is an gateway FHX2402L. for some reason there is a black border around the screen (even at launch where BIOS is) and scaling/changing resolution is not doing anything.. the border is no bigger than 3 mm but it's driving me crazy not only because I am getting super low frames in Rift when my PC is overkill for that game but I wasn't having this problem with inferior hardware. Please help me I am raging hard @_@ I feel like I spent 300$ too google black border fix and to constantly find people saying to set scaling to 0% in CCC (it's called AMD vision engine control center now for some reason, apparently because I have an AMD GPU and CPU) I tried to adjust my screens vertical/height options in the main menu but for some reason it's greyed out and when I try to select it it just skips over it and goes to the next option help plox



I failed to mention I had to have my hard drive wiped and windows reinstalled, but I am confident that I downloaded all the drivers I need.

 

[lordravage]

Yeah, I ran into this myself awhile back. Set the resolution lower than native, set the scaling mode you want, and save out, back to the desktop. Then go back and change to the resolution you want, and the scaling setting will stick.

 

[spankmon]

Windows Control Panel > Appearance and Personalization > Display > Screen Resolution > Advanced Settings > Monitor tab > Screen Refresh Rate should be set to 60 Hz. Save and close Control Panel. Open Catalyst Control Center. If the refresh was other than 60, setting it to 60 should have restored the scaling range of 15% - 0% and if it does then pull the scaling slider back to the middle (should make your screen grow smaller). Save the settings and close CCC. Reboot. Open CCC and adjust scaling to 0%.

 

[vickus420]

Select, use monitor scaling... if option is there, or something to that effect, put scaling to original slider option.

When done, go into the physical screen controls and scale it.

I unfortunately can't find a use monitor scaling options

 

[bardacuda]

When you download your monitor's drivers you get a .zip file which contains a .ICM file and a .INF file. Extract them, and then right-click the .INF file, and choose install.

 

[vickus420]

Windows Control Panel > Appearance and Personalization > Display > Screen Resolution > Advanced Settings > Monitor tab > Screen Refresh Rate should be 60 Hz. If it was something else, setting it to 60 should restore the scaling range of 15% - 0%

didn't work ;s was already at 60 anyway

 

[vickus420]

When you download your monitor's drivers you get a .zip file which contains a .ICM file and a .INF file. Extract them, and then right-click the .INF file, and choose install.

I did this and after pressing install and then open it says the inf file you selected does not support this method of installation

 

[vickus420]

Yeah, I ran into this myself awhile back. Set the resolution lower than native, set the scaling mode you want, and save out, back to the desktop. Then go back and change to the resolution you want, and the scaling setting will stick.

Didn't work : /

 

[vickus420]

DOS command prompt maybe?

I don't know what that means

 

[bardacuda]

I did this and after pressing install and then open it says the inf file you selected does not support this method of installation

In that case, open up device manager in the control panel, expand the "monitor" tree, right-click the monitor (it's probably called "Generic PnP Monitor"), and select Update Driver Software. Then choose "Browse my computer for driver software", and locate the folder you extracted the files to with the "Browse..." button, and hit "Next"

 

[spankmon]

On your monitor, is there a button or menu to reset to defaults? I can only guess a couple of remaining possibilities. Maybe the dot pitch (dpi) is not correct, or maybe you have the Catalyst beta drivers (which once caused exactly the same problem for me in Linux two years ago).

 

[fantastik250]

Here try the 12.6 BETA drivers:

http://support.amd.com/us/kbarticles/Pages/AMDCatalyst126beta.aspx

And no, I don't need a SWTOR account.

I'll just try and help.

Make sure you go into safe mode and driver sweep the Display Drivers from AMD, and try and install 12.6.

Let us know how it worked out.

 

[vickus420]

In that case, open up device manager in the control panel, expand the "monitor" tree, right-click the monitor (it's probably called "Generic PnP Monitor"), and select Update Driver Software. Then choose "Browse my computer for driver software", and locate the folder you extracted the files to with the "Browse..." button, and hit "Next"

Tried that earlier, just tried it again. Same thing happened, said the drivers are the "best" for my monitor and doesn't give me an option to do it

 

[purple stain]

Are you able to try it on a different monitor?

 

[Mousemonkey]

This next topics has been merged by Mousemonkey
■ New hardware causing problems

 

[fb39ca4]

Have you made sure that there wasn't a setting on the monitor that somehow got enabled that shrunk the image?

 

[Mousemonkey]

This next topics has been merged by Mousemonkey
■ Black border, nothing to do with scaling or resolution. PLEASE HELP
■ Black border around screen please help
■ Black border about 2 MM wide running along edge of screen...
■ Black border 2mm wide need help
■ Black border, need some help.

 

[rocknrollz]

The issue is in the title, I don't know how to install the driver when I point it to the directory it says the latest one is installed.

Uninstall the current driver first, (In Add and Remove) then try re installing it.

 

[vickus420]

Uninstall the current driver first, (In Add and Remove) then try re installing it.

Already did that

 

[bardacuda]

Have you checked within the monitors settings. (Using the buttons on the monitors). I havent had to do it in a long time but some monitors use to have settings that when you bring up the monitor menus you would get the option for how close the image is to the edge of the monitor. The fact that you're saying it happens at boot even in the bios makes me think its not a software issue like in CCC but something you'll have to adjust on the monitor itself.

^This

Monitor OSD settings...?

As in, have you pushed the little menu button on your monitor to make sure the screen size is set properly?

When I try to select what looks like these options they are greyed out..

Read your monitor's manual and if you still can't get the OSD to work call Gateway.

 

[memadmax]

This is a monitor issue, reset the monitor back to manufactures' settings.
Flipping AMD drivers around and monkeying with the settings isn't gonna do a bit of good....
Yes, I have alot of experience with AMD >_>

 

[vickus420]

^This





Read your monitor's manual and if you still can't get the OSD to work call Gateway.

It does it for my older acer monitoy as well, I don't think it's my monitor.

 

[vickus420]

This is a monitor issue, reset the monitor back to manufactures' settings.
Flipping AMD drivers around and monkeying with the settings isn't gonna do a bit of good....
Yes, I have alot of experience with AMD >_>

How do I do this @_@

 

[bardacuda]

How do I do this @_@

Again, read your monitor's manual if you can't figure out how to work the OSD. You just need to adjust the horizontal and vertical stretch and offsets.

This is a random image...yours is probably different but basically what you are looking for.

 

[fantastik250]

vickus420 how long have you had this issue? Ever since you got the card? or when you installed a driver?

Depending if you are able to replace your card, it could be a monitor issue or a faulty card.

 

[vickus420]

Again, read your monitor's manual if you can't figure out how to work the OSD. You just need to adjust the horizontal and vertical stretch and offsets.

I can use the OCD, my monitor's manual does not say anything about the OCD. The OCD has the controls underneath the options you pick. I know how to navigate around and select an option, but I can't select a phew of them ( i hear it's because of HDMI or something) and again, it happened on my acer monitor as well so I'm not positive it's my monitor but I might be wrong because I tested it on extended display. will test it now without my gateway being plugged in as well