Win 10 wants to download driver for GPU that i don't have.

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syrus123

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Nov 22, 2011
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Hello.

My local computer shop recently upgraded my PC which included replacing my HD7870 GPU with an Nvidia GTX 980, replacing my PSU and replacing Win 7 with Win 10 via a clean install on a new SSD. However, when i look to see what updates are available for my OS (settings/update & security/windows update) it lists the usual variety of KB definition updates for Windows but also a driver update for AMD Radeon 7800 Series. Its title is:

'Advanced Micro Devices, Inc. driver update for AMD Radeon HD 7800 Series.'

I want to press 'Download' to download the Windows KB updates but don't want a driver for hardware that i don't have. Unlike Win 7 i don't seem able to select the updates that i want. Win 10 seems to have an 'all or nothing' approach to updates.

My questions are:

Has this been caused by my local shop installing the new OS before it replaced the hardware therefore allowing Windows to detect a GPU that i no longer have? This seems odd as i imagine my local shop would have replaced my HDDs/SSD at the same time as the GPU.

Or is this Windows 10 just grabbing the latest hardware drivers for hardware i don't have and if so, will this be a common theme in the future?

If i press 'Download' will it download the AMD driver anyway or will it detect that i don't have an AMD card?

If it does download the AMD driver will this overwrite my latest Nvidia one?


Thank you in advance for replies.

 
Solution
It probably just sees your old AMD drivers and thinks you want new ones, use the following to uninstall your AMD drivers only.

If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display...
It probably just sees your old AMD drivers and thinks you want new ones, use the following to uninstall your AMD drivers only.

If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download
 
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