win 7 64 bit audio problem please help

[MihneaMLG22]

Hello, I have a older machine, and my sound card doesen't work anymore (integrated, ac'97) I tried reinstalling the drivers , but no driver could work. I asked one of my friends that is living off repairing computers what was happening. She gave me a driver, but nothing. The current message was displayed in the driver manager :"Windows cannot initialize the device driver for this hardware. (Code 37)". She told me that my sound board was probably burnt and gave me a dedicated sound board, brand new, with drivers CD. I installed the sound board (C-media PCI audio device, now i found that it is a CMI8738 from gembird) and it showed the same message.
Also , here are my specifications:
CPU: AMD athlon 64 processor 3800+
GPU:NVIDIA QUADRO FX 1500
Mother Board: M2N4-SLI
RAM: 2gb ddr2
Please, really need some help! I need my computer audio back!

 

[Ralston18]

The original audio was coming from the motherboard' onboard audio - correct?

When you installed the dedicated sound board did you disable the onboard audio card?

You may also needed to go into the speaker settings (small speaker icon, lower right screen corner) and select Playback devices. Check that the dedicated sound board is the default Playback device and verify the settings via the various tabs and properties.

 

[MihneaMLG22]

The on board audio is disabled, and in the playback submenu it says:

"No audio devices are installed"

 

[MihneaMLG22]

Also I tried installing another 5 drivers I found online, but the setup will say that it can't find the device and terminate.
What is going on ? I cleaned carrefully the slot I put the card in !

 

[Ralston18]

How did you clean the slot?

Is the card installed in a PCI-e slot as matches the model. However, the specifications etc. were not consistent.

You might try reseating the card a couple of times. Inspect both the slot and the card's connectors for damage.

You must download the drivers specifically created for that audio card: make, model, and version. Older driver versions may work but some function might be lost or some bug appear. Download the driver from the manufacturer.

Have your friend try the audio card on another computer to ensure that the audio card does indeed work. Could be bad to begin with.

 

[MihneaMLG22]

The sound card worked flawless when she tested it on her computer. I used some dry paper towels, I tried the slot with my network card and it worked perfectly.So the slot isn't the blame.
Just now I inspected the card. it is in perfect condition. Almost brand new.
Than what could be wrong?

 

[MihneaMLG22]

Do you think it'll work if I reinstall the windows? She gave me a CD with windows 7 on it and another with all the drivers , excepting the new sound board.

 

[Ralston18]

What PCI slot are you using?

References:

http://www.acnodes.com/blog/how-to-identify-pci-express-vs-pci-expansion-slot/

https://www.manualslib.com/manual/437045/Hp-Z210.html?page=49

The objective is to confirm that the audio card is correctly matched to the slot.

 

[MihneaMLG22]

It's in a PCI x16.

 

[Ralston18]

Thanks.

Does the following YouTube video show a sound card that matches your sound card?

https://www.youtube.com/watch?v=MEzlaInZO28

CMI8738 is the chip. It appears to be used in a variety of makes and models.

Perhaps the following link is your sound card:

http://gembird.nl/item.aspx?id=7237

and the link provides additional links to the manual and drivers.

 

[MihneaMLG22]

Yes that's the site of the sound card.(not the youtube one).The driver will install , but won't work. I have 64 bits and the driver might be for a 32 Bit sistem.