Question win 7 os , intel H170M D3H GIGA CPU intel i5 6402 not recognizing more than 16 GB Ram

Aug 11, 2019
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Hi,
for my desktop running on Win7 ultimate os , intel H170M D3H GIGA , with CPU intel i5 6402 @2.8ghz- 6the gen , the ram installed isG skill Ripjaw2 x DDR-2400 PC4-19200 8192MBx1; F4-2400C 15S- 8GVR ; showing 16GB ram in my compute properties .Recently installed another Gskill Ripjaw DDR4 Memory Module (8GB X 1pcs, 3000Mhz);now also the properties shows only 16 GB instead of 24 GB.what could be reason , does the new installed DDR4 Memory Module (8GB X 1pcs, 3000Mhz) is incompatible ?Thanks in advance for the suitable answer.
 

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