WIN XP will not allow mw to change from WEP to WPA WPA-PSK.

[ricsem]

Setting up Mom's old XP box for her in our home w/a Belkin USB wifi adaptor. It sees the network but our rhome outer is set with a 20 hexadecimal passkey. I entered this on her box and was told I need a different amount of hexadecimals for WEP (of course!) BUT when I try to change network settings to WPA or WPA-PSK it's greyed out and will not let me change.
Help??

 

[ex_bubblehead]

Is the XP box at SP3, and have you checked that the wifi adapter actually supports WPA/WPA-PSK?

 

[ricsem]

The box is SP2 and USB adaptor & router does support WPA/WPA-PSK. I will update the box to SP3 tnite and see if that solves the problem