[SOLVED] Win10 Crash Dump Analysis. Please help?

PlanK69

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Jan 12, 2014
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Hi there. For some freaking reason, my PC can't download the 'windbg preview' thing from the windows store, so I'm not able to even attempt to decipher my own crash logs. It would be really appreciated if someone could have a look at them for me? My PC froze and crashed (and restarted) today, and also on the 29th of Jan, and I'd like to know why so that I can get it fixed.

Here's the 2 crash logs from the 2 times it has crashed in the past week: https://www.dropbox.com/sh/80gm8lpw5b0v036/AACaYn7GR3WD5HioozDPnCeGa?dl=0

Would be very much appreciated. I'll upvote and mark as solution to the first person who's able to assist.
I'm running Windows 10 Pro N.
 

gardenman

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Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/5u2o3et7/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:020622-40062-01.dmp (Feb 5 2022 - 19:10:57)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Driver warnings:*** WARNING: Unable to verify timestamp for gwdrv.sys
Probably caused by:ntkrnlmp.exe (Process running at time of crash: System)
Uptime:2 Day(s), 18 Hour(s), 45 Min(s), and 20 Sec(s)

File information:012922-41359-01.dmp (Jan 29 2022 - 16:28:09)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Driver warnings:*** WARNING: Unable to verify timestamp for gwdrv.sys
Probably caused by:ntkrnlmp.exe (Process running at time of crash: nvcontainer.ex)
Uptime:2 Day(s), 11 Hour(s), 45 Min(s), and 01 Sec(s)
Crashing driver:
May 29 2015gwdrv.sysGlassWire Driver https://www.glasswire.com/

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

Possible Motherboard page: https://rog.asus.com/us/motherboards/rog-strix/rog-strix-b450-f-gaming-model/
There is a BIOS update available for your system. You are using version 2901 and the latest is version 4602. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

gardenman

Distinguished
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/5u2o3et7/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:020622-40062-01.dmp (Feb 5 2022 - 19:10:57)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Driver warnings:*** WARNING: Unable to verify timestamp for gwdrv.sys
Probably caused by:ntkrnlmp.exe (Process running at time of crash: System)
Uptime:2 Day(s), 18 Hour(s), 45 Min(s), and 20 Sec(s)

File information:012922-41359-01.dmp (Jan 29 2022 - 16:28:09)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Driver warnings:*** WARNING: Unable to verify timestamp for gwdrv.sys
Probably caused by:ntkrnlmp.exe (Process running at time of crash: nvcontainer.ex)
Uptime:2 Day(s), 11 Hour(s), 45 Min(s), and 01 Sec(s)
Crashing driver:
May 29 2015gwdrv.sysGlassWire Driver https://www.glasswire.com/

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

Possible Motherboard page: https://rog.asus.com/us/motherboards/rog-strix/rog-strix-b450-f-gaming-model/
There is a BIOS update available for your system. You are using version 2901 and the latest is version 4602. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

PlanK69

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Jan 12, 2014
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Glasswire caused both crashes, its spelled out above. try updating it since its from 2015.
OK I'll update Glasswire. I don't want to uninstall or get rid of it since it's a very useful piece of software that I use daily. Many thanks for having a look at the dumps.
 

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