Question Win10 Installation Failed

dwd999

Honorable
Its a statement and question. Yes, can't figure out why it keeps saying installation failed. Its an HP. It meets all sys requirements.
Are you using some upgrade option or are you attempting a fresh install with a usb created by the Windows Media Creation Tool? If HP initially installed W 8.1 they may have placed some kind of restrictions or rescue files on the drive that prevent upgrading. You should probably consult HP about that. Or alternately you could just wipe the drive and fresh install W10 that way if you're OK with all your prior files being lost. Let us know if you need help with that.
 

DSzymborski

Titan
Moderator
Its a statement and question. Yes, can't figure out why it keeps saying installation failed. Its an HP. It meets all sys requirements.
What is "it?" What is the message? Where is the message? When is the message? None of us can you see your PC or examine it in any way and we only know the information that you tell us. And when you tell us nothing, then we can only know nothing.
 

spinningstill

Reputable
Jan 15, 2018
419
20
5,015
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Are you using some upgrade option or are you attempting a fresh install with a usb created by the Windows Media Creation Tool? If HP initially installed W 8.1 they may have placed some kind of restrictions or rescue files on the drive that prevent upgrading. You should probably consult HP about that. Or alternately you could just wipe the drive and fresh install W10 that way if you're OK with all your prior files being lost. Let us know if you need help with that.
Thats makes sense, I've tried everything. Trying to install without keeping files this time. Have already tried resetting the PC and trying to install again. Next step will be to wipe it.
 
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