Question Win10 LiveKernelEvent 1b8

Nov 23, 2021
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10
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Hello,

For some time I'm encoutering strange behavior of my computer.
Screen freezes, audio is playing, I can't move my mouse, but after a while I can switch on capslock on and off (light goes off and on).
But recently it got even weirder, since audio was playing but screens went off like computer was off.
They went into power saving mode and I could not make them wake up anyway, PC just shut down the vision.
It happends when I'm watching stream/video, but I think it does happend randomly and video is not a requrement.
First, my setup:
Dual boot, Linux has it;'s own seperate SSD. WIndows has acces to SSD and HDD for storage.
I have 2 screens, one connected via HDMI, second via DVI-D.
I'm using steelseries g6v2 keyboard (plug and play I dont rememeber installing any drivers) and Razer deathadder 3.5g mouse and I installed legacy driver for this one.(http://drivers.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=794&nav=0)

Speccy:
Summary
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 4770 @ 3.40GHz 35 °C
Haswell 22nm Technology
RAM
8,00GB Single-Channel DDR3 @ 799MHz (9-10-10-27)
Motherboard
Gigabyte Technology Co. Ltd. H87-HD3 (SOCKET 0) 29 °C
Graphics
24EA53 (1920x1080@60Hz)
DELL U2211H (1920x1080@60Hz)
Intel HD Graphics 4600 (Gigabyte)
2047MB NVIDIA GeForce GTX 660 Ti (Gigabyte) 34 °C
SLI Disabled
Storage
238GB Apacer AS350 256GB (SATA (SSD)) 33 °C
1863GB Western Digital WDC WD20EZRX-00DC0B0 (SATA ) 28 °C
119GB PLEXTOR PX-128M5S (SATA (SSD))
Optical Drives
HL-DT-ST DVDRAM GH24NS95
Audio
Compatibile with High Definition Audio standard


Errors (translation) - from recent freeze (23:48 - 23:50 24.11.2021) - all 3 named hardware error:
1) Description
A hardware problem caused Windows to stop working properly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045

2) Description
A hardware problem caused Windows to stop working properly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045

3) Description
A hardware problem caused Windows to stop working properly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045

And one more that happened at the same time:
Description
Faulting application path: C: \ Windows \ System32 \ dwm.exe

Problem signature
Problem Event Name: APPCRASH
Application name: dwm.exe
Application version: 10.0.19041.746
Application timestamp: 6be51595
Faulting module name: KERNELBASE.dll
Module version with error: 10.0.19041.1387
Timestamp of the module with error: 0b9a844a
Exception code: e0464645
Exception offset: 000000000010b302
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
Additional information 1: 2b7a
Additional Information 2: 2b7ab7a1b19810871c0aab504bebe561
Additional information 3: 6a9b
Additional information 4: 6a9badb2b1d7b4ebfeb65b0990c7cf9c

Additional information about the problem
Package ID: a855fc317f56e69c2feb2fb4f2b96a0f (2299984488915626511)


What I've done so far:
-I changed browser - it keeps happening both on chrome and opera
-tried turning off hardware acceeleration in browser settings - didn't hlp
-reinstalled GPU drivers - it didn't help (I used DDU to cleanup - then installed 472.12-desktop-win10-win11-64bit-international-dch-whql)
-Memtest+ on RAM -all is ok 11h of testing 11 passes no errors
-removed what I thought was causing the problem, namely battle.net platform and games - didn't work
-updated all what I could via windows update
-I tried to collect some data using whocrashed but it doesn't retrieve any dump files (I think that might be because I restart PC manually after a while)

I'm sorry to bother you, but I tried all I could've think of now I need help of someone smarter than me.
If you have any ideas, please let me know.
If you have any questions, ask right away I'll do my best to answer them to the best of my ability.

Cheers,
Mike
 
Nov 23, 2021
4
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10
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Hello,

Here's publish link of speccy
http://speccy.piriform.com/results/8DTinHU8N61mCtmUcZ0AFFz

P.S. It just happened again.
I turned on PC, picked Win from GRUB, logged in, opened browser and mail client. Then screen froze, turned black, then turned black with 1/5 of the top of the screen coverd in artifacts, then back tp normal.

This is what I found in reliability log (translation):
Description
A problem caused this program to stop interacting with Windows.
Faulting application path: C: \ Windows \ SystemApps \ Microsoft.Windows.Search_cw5n1h2txyewy \ SearchApp.exe

Problem signature
Problem Event Name: MoAppHang
Package Full Name: Microsoft.Windows.Search_1.14.2.19041_neutral_neutral_cw5n1h2txyewy
Application Name: praid: CortanaUI
Application Version: 10.0.19041.1387
Application Timestamp: a2342d13
Hang Signature: 0d9d
Hang Type: 2097152
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045
Additional Hang Signature 1: 0d9de7627a8d628a458add215c6666c9
Additional Hang Signature 2: 5172
Additional Hang Signature 3: 51725ed3119cffcd2f4f92eefc5d7142
Additional Hang Signature 4: 0d9d
Additional Hang Signature 5: 0d9de7627a8d628a458add215c6666c9
Additional Hang Signature 6: 5172
Additional Hang Signature 7: 51725ed3119cffcd2f4f92eefc5d7142

Additional information about the problem
Package ID: 9811b0cd1575f781ef411b69c0b25a3e (2252111429680388670)


Hope it helps,
Mike
 
Last edited:
Nov 23, 2021
4
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10
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So it happened again (14:10 2444.11.2021).
I was watching stream on twitch for like 10 min, then all froze.
It took like 4 minutes, in this time:
-screen was frozen for like 3 minutes
-then it turned black
-then there was Windows sound like something was unplugged (I did nothing)
-then it flickered once or twice
-beeped twice (while screen turned from black to light black, like it was resetting or something)
-it went to normal
-I saw on stream screen message (stream crashed): Your browser encountered an error while decoding the video. (Error #3000)


Error log from reliability center:
Description (time 14:13)
A hardware problem caused Windows to stop working properly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b8
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS version: 10.0.19044.2.0.0.256.48
Locale ID: 1045

Logs from event viewer from around this time:
1) Warning (14:05)
According to the settings, the default computer settings permission is not granted the Local Activation permission to the COM server application with the CLSID class identifier
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
and APPID
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
DESKTOP-CIGFM75 \ micha user with the SID security identifier (S-1-5-21-1731576032-2383287145-2916312322-1001) from the address LocalHost (using LRPC) running in the application container with the SID Microsoft.Windows.ShellExperienceHost_10.0.19041_ney120_nehalt_10.0.19041_new1 (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.g:

2) Error (14:10 - time of freezeing)
The description for event ID 14 from source nvlddmkm could not be found. Either the component that causes this event is not installed on the local computer, or the installation is corrupted. You can install or repair the component on your computer.

If the event comes from a different computer, you may need to write display information with the event.

The following information was attached to the event:

\ Device \ 0000006b
0c83 (1800) 00000000 00000000

The message resource is present but the message was not found in the message table

3) Warning (14:13)
The description for event ID 14 from source nvlddmkm could not be found. Either the component that causes this event is not installed on the local computer, or the installation is corrupted. You can install or repair the component on your computer.

If the event comes from a different computer, you may need to write display information with the event.

The following information was attached to the event:

\ Device \ 0000006b
0c83 (1800) 00000000 00000000

The message resource is present but the message was not found in the message table


Let me know if you have any idea what that could be, any help is much appreciated.

Cheers,
Mike
 

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