Question Win10 randomly freezes

Sep 8, 2020
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Hello everybody, as I said my pc started to randomly freeze or even give bsod. It's been happening for the past 3 months. Sometimes it happens as soon as I get to the desktop, sometimes after I open chrome or discord, sometimes after 5 mins of playing games (different games too). Sometimes everything works fine for days. A couple of times even my bsod screen froze while it was collecting data. Also the bsod errors I am getting are different every time.
I will list my pc specs then what I already tried to do.
CPU AMD FX 8320
RAM Gskill ares 4x4GB
VGA RX580 sapphire 8GB
MOBO Gigabyte GA970A UD3P
PSU Corsair CX750M
SSD Samsung pro 840 256GB
HDD WD blue 1TB + green 2TB

  • install latest video drivers
  • reinstall older/WHQL video drivers
  • uninstall latest windows updates
  • analyze my pc with Roguekiller and ADWCleaner (everything ok)
  • change VGA power supply cables
  • clean every component from dust and check idle and stress temperatures (everything ok, temps are around 30º idle and 76-80º on 100% stress test)
  • check SSD/HHD with HDTune (everything ok)
  • check disks with CrystalDiskInfo
  • memtest86 on RAM (everything ok)
  • sfc /scannow on all disks (everything ok)
  • turn off my OC
  • clean installation of win10
And yes, win10 is original.
Another weird thing is that sometimes after I shut down and restart my pc (because it froze), it says that I have only 12GB of RAM available out of 16 because 4 are "reserved for the hardware" while this shouldn't happen at all. Then I restart again and everything is good.
At this point I'm kinda lost, I'd say the only components that were not fully checked are PSU, VGA and Motherboard. My VGA is still on warranty for 1 more month, should I try to send it back? But I don't know what I should say to the vendor..
Do you guys have any suggestions? Thanks for your help in advance.
 
which BSODs did you get?
use bluescreenview to show all BSODs

A common fault with these FX CPUs is that it might be a problem with the voltage regulators on the motherboard. These tend to overheat and randomly fluctuate the voltage out of tolerance to the CPU.

some things you could check anyways:
update the BIOS within the BIOS using q-flash (do not update in windows)

to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

Reset the BIOS by jumper clrCMOS or JBAT or similar (eventually you will have to set the bios priority correctly after that)

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows


check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)
 
Sep 8, 2020
6
0
10
0
which BSODs did you get?
use bluescreenview to show all BSODs

A common fault with these FX CPUs is that it might be a problem with the voltage regulators on the motherboard. These tend to overheat and randomly fluctuate the voltage out of tolerance to the CPU.

some things you could check anyways:
update the BIOS within the BIOS using q-flash (do not update in windows)

to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

Reset the BIOS by jumper clrCMOS or JBAT or similar (eventually you will have to set the bios priority correctly after that)

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows


check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)
Bsods haven't happened again since I reinstalled windows, so I have no reports to show to you, sadly.. But I remember 3 different errors: "Page Fault in Nonpaged Area", "KERNEL_SECURITY_CHECK_FAILURE " and one about video drivers.
My BIOS is updated and I just checked the Windows integrity, everything is fine.

So you think it might be the motherboard's fault, right? Do you know if there's a way to check and monitor those voltages, or what are the "default" voltages?

EDIT: I will do the benchmark asap

Thanks for your help
 

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