Question win11 doesnt work on docking station (type c)

[amir13371]

i have an inspiron 14 5000 and im trying to connect it to a docking station with a type c cable.
when i connect, the mouse and keyboard are working for a few seconds - but the display doesnt.
after a few seconds the windows errors "display connection might be limited" and disconnect the cable.
im using windows 11 and docking station of gigabyte m27q screen
how can if fix it?

 

[rgd1101]

exact model of this inspiron 14 5000 series?

 

[amir13371]

exact model of this inspiron 14 5000 series?

Inspiron 14 5401

 

[rgd1101]

did you update to windows 11 yourselves? update chipset and usb driver?

 

[amir13371]

did you update to windows 11 yourselves? update chipset and usb driver?

I updated through windows update feature. tried to update every driver i can on dell website.. didnt help

 

[rgd1101]

https://www.dell.com/support/home/en-us/product-support/product/inspiron-14-5401-laptop/drivers
include the intel UHD driver?

 

[amir13371]

https://www.dell.com/support/home/en-us/product-support/product/inspiron-14-5401-laptop/drivers
include the intel UHD driver?

yes

 

[rgd1101]

check the device manager for error/warning?
try the dell supportassist, it might find something