Question Win11 stop code.

[geo2025]

I have win 11 installed for about 12mths now. Upgraded from win10. Ticked all the boxes or so I thought. My motherboard is a Gigabyte GA AB 350M Gaming3. GPU is Directx12 compliant GTX1650. Ram 16g 3200. At the time of installation of win 11 cpu was Ryzen 5 1700. It is now a R5 2500 about 6mths ago. All was fine till 4 days ago the BSD and error message says <Clock Watchdog Timeout.> and again today. Recommended check 'www.windows.com/stopcode. Checked through the possible causes and one came up. TPM not present or turned on in Bios. Checked bios, found it and even though it said it detected the TPM yet it wasn't turned on. So I tried to turn it on. No dice. Then checked the board and lo and behold TPM header located but no TPM. I have since spent a couple of days looking for a TPM. Gigabyte recommends a TPM 2 and the header config is 20-1 pin. I have perused the comments and found the one I thought may it is actually a hit and miss. What is the recommended TPM for this board please.

 

[beyondlogic]

I have win 11 installed for about 12mths now. Upgraded from win10. Ticked all the boxes or so I thought. My motherboard is a Gigabyte GA AB 350M Gaming3. GPU is Directx12 compliant GTX1650. Ram 16g 3200. At the time of installation of win 11 cpu was Ryzen 5 1700. It is now a R5 2500 about 6mths ago. All was fine till 4 days ago the BSD and error message says <Clock Watchdog Timeout.> and again today. Recommended check 'www.windows.com/stopcode. Checked through the possible causes and one came up. TPM not present or turned on in Bios. Checked bios, found it and even though it said it detected the TPM yet it wasn't turned on. So I tried to turn it on. No dice. Then checked the board and lo and behold TPM header located but no TPM. I have since spent a couple of days looking for a TPM. Gigabyte recommends a TPM 2 and the header config is 20-1 pin. I have perused the comments and found the one I thought may it is actually a hit and miss. What is the recommended TPM for this board please.

Reboot the computer and rapidly tap the "DEL" key on your keyboard to enter the BIOS.
Navigate to "Advance Mode" (Press F2) and go to “Settings” a “Miscellaneous” or “Peripherals” and select “AMD CPU fTPM”. Set it to “Enabled”.
Next navigate back to “Save and exit” and then reboot.

if its not there what bios version are you running

you may have to update the bios to get windows 11 running properly.

but in your motherboards case there are steps to do but i need to know your bios revision first.

 

[Sophiafreeh]

DE 326454730

 

[Sophiafreeh]

DE 326454730

 

[beyondlogic]

DE 326454730

in the motherboard bios it should be 1 of these numbers

https://www.gigabyte.com/Motherboard/GA-AB350M-Gaming-3-rev-1x/support#support-dl-bios

update your amd chipset driver first
https://www.gigabyte.com/Motherboard/GA-AB350M-Gaming-3-rev-1x/support#support-dl-driver-chipset

 

[geo2025]

Cannot Enable TPM. The only one high lighted is "Clear TPM". of previous owner I presume.
Bios Ver F51h. I am not cosher with updating the bios. Did it once and it did work but thats another time and machine years ago. BSD is happening on a regular basis now especially when I bring up the little widgets that tell you what to do when I tried to update the chipset drivers. Also got a trojan warning while trying. Should I have blocked it as it was a very exacting message? 360 total security is my virus checker.

 

[geo2025]

DE 326454730

I am puzzled. What are you saying?

 

[geo2025]

I have stated that the cpu was R5 2500 which is incorrect. It is a R5 2600. If that makes a difference. Sorry.

 

[beyondlogic]

I have stated that the cpu was R5 2500 which is incorrect. It is a R5 2600. If that makes a difference. Sorry.

update your chipset driver to latest. not just bios

 

[geo2025]

DE 326454730

Re previous message. Puzzled. What do you mean?

 

[geo2025]

Reboot the computer and rapidly tap the "DEL" key on your keyboard to enter the BIOS.
Navigate to "Advance Mode" (Press F2) and go to “Settings” a “Miscellaneous” or “Peripherals” and select “AMD CPU fTPM”. Set it to “Enabled”.
Next navigate back to “Save and exit” and then reboot.

if its not there what bios version are you running

you may have to update the bios to get windows 11 running properly.

but in your motherboards case there are steps to do but i need to know your bios revision first.

Followed your advice. The only line open at the settings is "Clear TPM", to clear previous owner settings I suppose. But no action at all.
Bios Ver F51h.
CPU R5 2600. not 2500. sorry.