Hello, I've been having an issue that has been following me from Windows 8.1 to 10 now. Essentially what happens is at random intervals I will be unable to open things on my desktop, open things on my taskbar, or the start menu, unable to right click, and now when this happens I get a blue screen shortly after that says: Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\win32kfull.sys
I have tried doing numerous things including multiple runs of dism/sfc and running memtest86 overnight just in case it was a hardware issue, scanning for infections (as per recommendation of one of the users in the Windows 8 forum), and making a new user account. Any help in this matter would be greatly appreciated.
Thanks in advance.
One quick update: The one thing in event viewer that seems to be constant is Event ID 243 from source Win32k which I searched and found: Desktop Heap Allocation Failed. But I'm unsure if that has anything to do with the issue I am facing.
file path: C:\WINDOWS\system32\win32kfull.sys
I have tried doing numerous things including multiple runs of dism/sfc and running memtest86 overnight just in case it was a hardware issue, scanning for infections (as per recommendation of one of the users in the Windows 8 forum), and making a new user account. Any help in this matter would be greatly appreciated.
Thanks in advance.
One quick update: The one thing in event viewer that seems to be constant is Event ID 243 from source Win32k which I searched and found: Desktop Heap Allocation Failed. But I'm unsure if that has anything to do with the issue I am facing.