win7 keeps rebooting after graphic card update

[jake2010]

hey guys, this problem seem to be very common but I haven't been able to find the solution yet,
my pc started to reboot it self after windows update, I can go to safe mode easy but starting normally it keeps rebooting it self and getting this blue screen just before it restarts.
I found windows will run just fine when I delete the graphic card driver ( Invidia GTX560 ) but as soon as I install the driver same thing will happen again, also I have lost the sound through HDMI.
anyone can help me with this issue?

thanks guys hope to hear back .

 

[Hellfire13]

one of your Windows update may be incompatible with your current graphics driver version...try to uninstall that particular update(if you are aware of the KB No.) or try to install a previous version of the driver manually...see if that works...
which Windows version are you using???

 

[jake2010]

hi, thanks for the reply. I have done a system restore few times to different times and its still same even did a factory restore to get rid of everything then installed the latest driver from Nvidia but still the same.
my bad im using a window vista home premium.

just did a fault problem report and came up with this information not sure if it helps.

description: A problem with your video hardware caused windows to stop working correctly.
Problem signature:
problem event Name: liveKernelEvent
OS version: 6.0.6001.2.1.0.768.3
Local ID: 3018

Files that help describe the problem
WD-20160423-1911.dmp
sysdata.xml
version.txt

extra information about the problem:
BCCode: 117
BCP1: 8738F008
BCP2: 8EB224F4
BCP3: 00000000
BCP4: 00000000
OS version: 6_0_6001
service Pack: 1_0
Product: 768_1


hope it helps, thanks!

 

[Hellfire13]

hi, thanks for the reply. I have done a system restore few times to different times and its still same even did a factory restore to get rid of everything then installed the latest driver from Nvidia but still the same.
my bad im using a window vista home premium.

just did a fault problem report and came up with this information not sure if it helps.

description: A problem with your video hardware caused windows to stop working correctly.
Problem signature:
problem event Name: liveKernelEvent
OS version: 6.0.6001.2.1.0.768.3
Local ID: 3018

Files that help describe the problem
WD-20160423-1911.dmp
sysdata.xml
version.txt

extra information about the problem:
BCCode: 117
BCP1: 8738F008
BCP2: 8EB224F4
BCP3: 00000000
BCP4: 00000000
OS version: 6_0_6001
service Pack: 1_0
Product: 768_1


hope it helps, thanks!

yeah...that looks like a driver failure allright...
as i said...try a different version of the driver...
whats the driver version again???...the one that is giving you the trouble...

 

[jake2010]

hi, thanks for the reply. I have done a system restore few times to different times and its still same even did a factory restore to get rid of everything then installed the latest driver from Nvidia but still the same.
my bad im using a window vista home premium.

just did a fault problem report and came up with this information not sure if it helps.

description: A problem with your video hardware caused windows to stop working correctly.
Problem signature:
problem event Name: liveKernelEvent
OS version: 6.0.6001.2.1.0.768.3
Local ID: 3018

Files that help describe the problem
WD-20160423-1911.dmp
sysdata.xml
version.txt

extra information about the problem:
BCCode: 117
BCP1: 8738F008
BCP2: 8EB224F4
BCP3: 00000000
BCP4: 00000000
OS version: 6_0_6001
service Pack: 1_0
Product: 768_1


hope it helps, thanks!

yeah...that looks like a driver failure allright...
as i said...try a different version of the driver...
whats the driver version again???...the one that is giving you the trouble...

I tried an older version of it but still no luck, ill try again n see if i can find a different one... The current one im using is version 364.72
Does it sound like faulty card or more of a software issue?

 

[Hellfire13]

hi, thanks for the reply. I have done a system restore few times to different times and its still same even did a factory restore to get rid of everything then installed the latest driver from Nvidia but still the same.
my bad im using a window vista home premium.

just did a fault problem report and came up with this information not sure if it helps.

description: A problem with your video hardware caused windows to stop working correctly.
Problem signature:
problem event Name: liveKernelEvent
OS version: 6.0.6001.2.1.0.768.3
Local ID: 3018

Files that help describe the problem
WD-20160423-1911.dmp
sysdata.xml
version.txt

extra information about the problem:
BCCode: 117
BCP1: 8738F008
BCP2: 8EB224F4
BCP3: 00000000
BCP4: 00000000
OS version: 6_0_6001
service Pack: 1_0
Product: 768_1


hope it helps, thanks!

yeah...that looks like a driver failure allright...
as i said...try a different version of the driver...
whats the driver version again???...the one that is giving you the trouble...

I tried an older version of it but still no luck, ill try again n see if i can find a different one... The current one im using is version 364.72
Does it sound like faulty card or more of a software issue?

going by my experience...it can be either...if d card is old and ageing, it might be playing up...or it could be the driver as well...
the only way to narrow down would be to find tht culprit Windows Update and uninstall it...but tht would be a daunting task right now...unless ofcourse you are willing to go to ur Update history and find out any particualr Update related to graphics fix...
d way forward right now would be to either find out a way to roll back to a previous position(which looks challenging as i said)...or to manage with ur onboard graphics(which would be a pain, specially if u r a gamer)...or lastly to do a clean installation of Windows again...
how old is ur system and how old is d graphics card???

 

[jake2010]

hi, thanks for the reply. I have done a system restore few times to different times and its still same even did a factory restore to get rid of everything then installed the latest driver from Nvidia but still the same.
my bad im using a window vista home premium.

just did a fault problem report and came up with this information not sure if it helps.

description: A problem with your video hardware caused windows to stop working correctly.
Problem signature:
problem event Name: liveKernelEvent
OS version: 6.0.6001.2.1.0.768.3
Local ID: 3018

Files that help describe the problem
WD-20160423-1911.dmp
sysdata.xml
version.txt

extra information about the problem:
BCCode: 117
BCP1: 8738F008
BCP2: 8EB224F4
BCP3: 00000000
BCP4: 00000000
OS version: 6_0_6001
service Pack: 1_0
Product: 768_1


hope it helps, thanks!

yeah...that looks like a driver failure allright...
as i said...try a different version of the driver...
whats the driver version again???...the one that is giving you the trouble...

I tried an older version of it but still no luck, ill try again n see if i can find a different one... The current one im using is version 364.72
Does it sound like faulty card or more of a software issue?

going by my experience...it can be either...if d card is old and ageing, it might be playing up...or it could be the driver as well...
the only way to narrow down would be to find tht culprit Windows Update and uninstall it...but tht would be a daunting task right now...unless ofcourse you are willing to go to ur Update history and find out any particualr Update related to graphics fix...
d way forward right now would be to either find out a way to roll back to a previous position(which looks challenging as i said)...or to manage with ur onboard graphics(which would be a pain, specially if u r a gamer)...or lastly to do a clean installation of Windows again...
how old is ur system and how old is d graphics card???

Hi, hmm wouldnt system restore do the job with getting rid of the new windows updated? I did a restor to 2015 n did the same thing after driver installation it plays up same thing when did restore to factory.
I dont mind installing new window but not sure if it helps.
My system is about 8yrs now and upgraded my graphic card and power supply about 5yrs now.
forgot to mention when i pulled my graphic card out i notices lot of dust on the board that i could barely see the card. Cleaning the card sisnt really help either.

 

[Hellfire13]

ideally system restore shd do d job...but as u r urself sayng...it didnt wrk for u...
usually...with ageing systems, its not about whether it will help...rather its all about trial and error...u have to try all possible/logical fixes and just keep ur fingers crossed that one of them clicks for u...
besides...new windows ll roll back all d drivers into stock position...and u need to somehow make sure tht u dont run tht update again...afterall thts d source of this mess...

 

[hang-the-9]

Easy way to see if the card is the issue, test it in another computer that can run it, and if you can, try a different card with about the same power use as that one in your system.

 

[jake2010]

Easy way to see if the card is the issue, test it in another computer that can run it, and if you can, try a different card with about the same power use as that one in your system.

Hey guys, i gave my graphic card to one of my friends to try it n see how it performes, i got the window to boot as normal by using the same graphic card but not installing the driver. if window boots with the graphic card it means graphic card is fine but not the driver? I have tried few drivers but still same result. Ill keep you guys updated once i get the grapphic card back.

 

[hang-the-9]

Easy way to see if the card is the issue, test it in another computer that can run it, and if you can, try a different card with about the same power use as that one in your system.

Hey guys, i gave my graphic card to one of my friends to try it n see how it performes, i got the window to boot as normal by using the same graphic card but not installing the driver. if window boots with the graphic card it means graphic card is fine but not the driver? I have tried few drivers but still same result. Ill keep you guys updated once i get the grapphic card back.

A card working without a driver but crashing the system with them is a sign of a failing card not a bad driver. If the card does not work properly in the other system with normal nVidia drivers, it's pretty much 100% a bad card. The only time I would say it's a driver issue is if it worked fine on a clean Windows setup with a different driver revision or in a different system with a different driver every time.

 

[jake2010]

Got the pc going with new graphic card but i lost the sound through HDMI cable, after updating the new card everything worked just fine, thanks guys! Hope this help someone with same issue!