Win8.1 BSOD 0x00000139 ntoskrnl.exe

[Lim Zcythe]

Hi, I facing bluescreen problem with

Bug Check Code: 0x00000139
Parameter 1: 00000000`00000002
Parameter 2: ffffd000`23b58200
Parameter 3: ffffd000`23b58158
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+1500a0

The details above was collected from a software call Bluescreenview.
I have the same bluescreen details in every dump.

For your info, my laptop currently using Windows 8.1. The model is A53SV, I have all the drivers installed nicely.

This bluescreen only generated when I plugged in my usb device(mouse) on USB2 port.
I just using a ordinary usb2 wired mouse.

I have tried to disable USB selective suspend setting according to some suggestion in other forum. It just reduced the chances of getting BSOD but not completely solve the problem. I tried to remove my usb2 driver and reinstall it but it doesn't help. I also downloaded the latest intel inf driver for my motherboard series (HM65) and installed it. But none of them solve my BSOD problem.

This BSOD problem bugged since the first day I started to use win8.1. Really frustrated =(
Hopefully someone can help to solved my problem. Thank you.

 

[WinOutreach2]

You may want to try first installing the latest driver update for the Intel chipset available here from the Intel Download Center. This includes the latest revisions of the USB chipset drivers for Windows 8 and 8.1.

That failing, you may also want to update the rest of the drivers. If even after driver updates you continue to experience the error, you may want to check your system files for corruption using the System File Checker utility (SFC). Right click in the bottom left corner of the screen where you would launch the Start Screen, then select Command Prompt (Admin), select OK to open with elevated permissions then enter sfc /scannow at the prompt and press enter.

If even after SFC you continue to experience errors. You may also want to launch Windows Memory Diagnostics, by entering Memory at the Start Screen and selecting Diagnose your computer’s memory problems under settings, or the Disk Checking utility (CHKDSK) by opening another administrative Command Prompt and entering chkdsk /r and pressing enter, then pressing y to confirm that you would like to run the check on restart, then restarting the system.

 

[Lim Zcythe]

You may want to try first installing the latest driver update for the Intel chipset available here from the Intel Download Center. This includes the latest revisions of the USB chipset drivers for Windows 8 and 8.1.

That failing, you may also want to update the rest of the drivers. If even after driver updates you continue to experience the error, you may want to check your system files for corruption using the System File Checker utility (SFC). Right click in the bottom left corner of the screen where you would launch the Start Screen, then select Command Prompt (Admin), select OK to open with elevated permissions then enter sfc /scannow at the prompt and press enter.

If even after SFC you continue to experience errors. You may also want to launch Windows Memory Diagnostics, by entering Memory at the Start Screen and selecting Diagnose your computer’s memory problems under settings, or the Disk Checking utility (CHKDSK) by opening another administrative Command Prompt and entering chkdsk /r and pressing enter, then pressing y to confirm that you would like to run the check on restart, then restarting the system.

Hi, I have tried latest driver from intel chipset. It doesn't help.
I also tried sfc /scannow and chkdsk /r, it show my windows run fine.

 

[WinOutreach2]

Does this issue occur only when that particular mouse is used? If so, does the mouse have features which might require specific drivers to be installed? There have been cases where input devices have triggered similar issues with ntoskrnl.exe.

There are also known cases of issues caused by ASUS input drivers, you may want to try installing the ATKACPI driver and hotkey-related utilities found under the Utilities section of the ASUS download page. It may also be a good idea to update the BIOS or attempt to install the Touchpad driver. ASUS does not support Windows 8 on the A53SV notebook, as such installing the Windows 7 drivers may work, or there may be no way to fully resolve the driver issues without compatible drivers.

 

[Sankaba]

mine was caused by Asrock Instant boot i think. i was trying it for the first time and BANG! BSOD...

 

[gamerk316]

Odd...

Bug Check 0x139 KERNEL_SECURITY_CHECK_FAILURE

This bug check indicates that the kernel has detected the corruption of a critical data structure.

for a error code one of 0x2:

Stack cookie instrumentation code detected a stack-based buffer overrun (/GS violation).

Why the heck is a generic mouse causing a buffer overrun on the stack? Either a driver is REALLY misbehaving, or something else is going on that I can't think of right now...

 

[Brendan Speet]

My solution would be to get a chrome book I have a surface pro and recently Purchased a Toshiba chrome book and have never been so impressed.

 

[Vanq Ivanova]

HI, everybody. I facing two bluescreen problems with

Bug Check Code: 0x00000139
Parameter 1: 00000000`00000003
Parameter 2: ffffd000`24cc6790
Parameter 3: ffffd000`24cc66e8
Parameter 4: 00000000`00000000
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+14f1a0

and the second was

Bug Check Code: 0x0000003b
Parameter 1: 00000000`c0000005
Parameter 2: fffff800`b569fe74
Parameter 3: ffffd001`c077bd40
Parameter 4: 00000000`00000000
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+14f1a0

Can anybody help me? Thanks

 

[utag]

In my situation, this issue caused my the zemana antilogger. In my Asus notebook after I installed the Asus touch pad drivers, it shows this blue screen error. After I uninstalled antilogger, there's no such a issue. I also reported that issue to antilogger support and now they fixed it. Do you have zemana anti logger or similar application?

I would like to suggest, make a clean boot, then enable only USB mouse drivers and check there's a issue. Also refresh the windows in its settings installed only USB mouse drivers and check the issue persist or fixed. If it fixed, installed drivers one by one while rebooting. After that installed the required applications one by one while rebooting each installed.

 

[Paul NZ]

Hi, I facing bluescreen problem with

Bug Check Code: 0x00000139
Parameter 1: 00000000`00000002
Parameter 2: ffffd000`23b58200
Parameter 3: ffffd000`23b58158
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+1500a0

The details above was collected from a software call Bluescreenview.
I have the same bluescreen details in every dump.

For your info, my laptop currently using Windows 8.1. The model is A53SV, I have all the drivers installed nicely.

This bluescreen only generated when I plugged in my usb device(mouse) on USB2 port.
I just using a ordinary usb2 wired mouse.

I have tried to disable USB selective suspend setting according to some suggestion in other forum. It just reduced the chances of getting BSOD but not completely solve the problem. I tried to remove my usb2 driver and reinstall it but it doesn't help. I also downloaded the latest intel inf driver for my motherboard series (HM65) and installed it. But none of them solve my BSOD problem.

This BSOD problem bugged since the first day I started to use win8.1. Really frustrated =(
Hopefully someone can help to solved my problem. Thank you.

Upload the dmp files somewhere like onedrive then post the link

 

[Vanq Ivanova]

In my situation, this issue caused my the zemana antilogger. In my Asus notebook after I installed the Asus touch pad drivers, it shows this blue screen error. After I uninstalled antilogger, there's no such a issue. I also reported that issue to antilogger support and now they fixed it. Do you have zemana anti logger or similar application?

I would like to suggest, make a clean boot, then enable only USB mouse drivers and check there's a issue. Also refresh the windows in its settings installed only USB mouse drivers and check the issue persist or fixed. If it fixed, installed drivers one by one while rebooting. After that installed the required applications one by one while rebooting each installed.

I don't have similar application 🙁
I will try your suggestion, but could it be from USB mouse driver?

 

[Paul NZ]

Upload the dmp files somewhere like onedrive then post the link

 

[Vanq Ivanova]

Upload the dmp files somewhere like onedrive then post the link

https://onedrive.live.com/redir?resid=AE8E01837700B5E5%21105 - my dmp files.

 

[Paul NZ]

Uninstall AVG then use their removal tool

Uninstall daemontools. This is a known cause of crashes

Uninstall malwarebytes, then use their removal tool

Then see if it crashes

 

[WinOutreach2]

Upload the dmp files somewhere like onedrive then post the link

https://onedrive.live.com/redir?resid=AE8E01837700B5E5%21105 - my dmp files.

The first dump file shows a crash in the graphics subsystem. I would attempt to update or re-load the graphics drivers to resolve.

The second dump file shows that Driver Verifier had been enabled. Driver Verifier will attempt to force a crash of your system and should be disabled once a faulty driver has been identified.

The third dump files shows a kernel level security check failure. If you are overclocking, it would be recommended to disable this overclock to ensure that the overclock isn’t responsible for the kernel instability.